Guest User
February 29, 2024
Finally met up with family for a Christmas dinner, first time at their Tunbridge restaurant, chosen as it was roughly equal distance away for each of us. To start, drinks ordered, two of our party ordered a bottle of Shiraz, after a wait, they were eventually told they had no red wine at all, ok, we'll have a bottle of rosé then, came back with a bottle of white wine, then third time lucky, the rosé arrived, but we were also charged for the bottle of shiraz we didn't get. Glasses of drink arrived that weren't asked for, and advised they were from another table, but weren't wanted by them, in light of covid, probably not the greatest idea to give guests items from other peoples tables. Food, not great: a medium rare fillet steak - arrived well done and covered in peppercorns. Asked for home fries instead of mash, but still arrived with mash. Home fries on another order were undercooked and hard. Childs macaroni cheese, arrived as plain macaroni with a tiny bit of cheese grated on top. Desserts: the fruit in the berry sundaes was still frozen solid, another dessert arrived that wasn't ordered. We've been to various Smith and Western restaurants, and have always been very happy, but this was a big let down for us, a lot of money for a less than average experience.