Friendly staff, for the most part (except for the older lady in black at the breakfast buffet). The buffet was supposed to be open from 8am: there was no filter coffee or bread - arrived at about 8:30am - no bread, no croissants, which, however, should be offered in the "gourmet buffet". The food in the restaurant was very tasty, but the "lounge music" was annoying, so we didn't go back for dinner. There were no glasses in the room if you wanted to drink wine - no toothbrush glass/mug.
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