To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(256)
Positive reviews(243)
Reviews with photos/video(20)
Great service(51)
Delicious breakfast(16)
Classy environment(13)
Great value for money(13)
Large rooms(7)
Easy to get around(6)
Stayed multiple times(5)
Many amenities(5)
Negative reviews(13)
Guest User
Smart business room b
Stayed in Sep 2022
Other
1 review
4.7/5
Amazing
Posted on Nov 8, 2022
good!!
Response from Property: 非常感謝您對海洲的支持和各方面的認可,我們一定會做的更好。期待您的五星好評 。祝:生活愉快!
Guest User
Duplex suite
Stayed in Sep 2022
Business travelers
9 review
3.2/5
Posted on Nov 19, 2022
Facilities: The hotel is very old and the facilities are outdated
Hygiene: General
Environment: General
Service: General
There is a nucleic acid point at the entrance of the opposite police station
Original TextTranslated by Google
Response from Property: Thank you very much for your comments, we know that only with unremitting efforts can we do better. Looking forward to your visit again, and also look forward to your five-star praise! I wish you a happy life
Guest User
Smart business room b
Stayed in Jan 2023
Business travelers
1 review
2.0/5
Posted on Feb 19, 2023
First, the attitude of the waiter is negative;
Second, the front desk is not enthusiastic enough;
3. The do-not-disturb door plate is hung up, but the waiter will forcefully swipe the card to open the door;
Fourth, the faucet and shower in the bathroom are not working;
Original TextTranslated by Google
Response from Property: Hello, dear guests! We apologize for bringing you a bad check-in experience. We have reported this issue to the department and will strengthen the training of staff on service standards to prevent similar incidents from happening and strengthen inspections of facilities and equipment. Make sure you are satisfied with your next stay! Looking forward to seeing you again!
LGH123
Standard Twin Room
Stayed in Jan 2023
Business travelers
13 review
3.2/5
Posted on Feb 8, 2023
The curtains and bathroom lights will automatically turn on in the middle of the night, which is very scary. I stayed in room 1616 last night, I don't know about other rooms.
Original TextTranslated by Google
Response from Property: Hello, dear guests! Sorry for your bad stay experience. These issues have been reported to relevant departments, and inspections of facilities and equipment will be strengthened. Looking forward to visiting next time! I wish you a happy life!
cc0310
Standard Twin Room
Stayed in Dec 2022
Business travelers
6 review
1.0/5
Posted on Feb 24, 2023
Booked two rooms. The room is checked out at two o'clock and do not disturb is hung at the door. Before the time came, I made two phone calls to remind me, what is the point of Do Not Disturb? The front desk did not introduce the breakfast deposit refund. Talking to him is like squeezing toothpaste. ask a question answer a sentence
Original TextTranslated by Google
Response from Property: Hello, dear guests! We apologize for bringing you a bad check-in experience. We have reported this issue to the department and will strengthen the training of staff on service standards to prevent similar incidents from happening and ensure that you are satisfied with your next stay! Looking forward to seeing you again!
Anonymous User
Smart business room A
Stayed in Oct 2022
Other
2 review
5.0/5
Outstanding
Posted on Nov 7, 2022
The room is very new, clean and tidy, the waiter is very considerate and has a good service attitude! Snacks were also provided. Breakfast is also good. It will be the preferred hotel next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your support and recognition of Haizhou, we will definitely do better. I wish you a happy life!
Guest User
Smart business room b
Stayed in Jan 2022
Business travelers
30 review
2.7/5
Posted on Feb 27, 2022
What I saw when I checked in and entered the store was really uncomfortable. The hygienic state is so poor that it is understandable that it is not ordinary garbage. Not a little worse than before
Original TextTranslated by Google
Response from Property: Dear guests, I'm sorry that I couldn't bring you a pleasant stay experience. We will correct the deficiencies and strengthen sanitation inspections in the future to bring guests a comfortable stay environment. We look forward to seeing you again!