Canyon Cabins

The cabin had the bear basics. Just what you would expect in a cabin. The worn couch and chair. The bed was adequate and comfortable enough for a few nights. The outdoor lights were too much at night and the porch light across the yard shone through the holes of the shades. It could use a little more spring cleaning of baseboards and the ceiling but it was clean. Water pressure was great. Deer came around every night and wild horses were in the area too. The cabins are close to each other but we stayed during the week and it was quiet.

Property was great size for 2 people. Needs another light in bedroom, and on top of the bathroom mirror. Also, needs more plates and glasses for guests. Overall, okay stay.

We enjoyed our stay! Super cute and cozy but most of all it was super quiet! Loved it there. Definitely will be coming back!

Customer service

The cabin was mainly what we were expecting. We wanted something that didn’t share walls with another unit and had some of the fun New Mexico decor. The description for check in is confusing because it references to check in prior to 6 pm and 7 pm. To be safe, we went with 6 pm and called when we were on our way as instructed. When we called, they acted as though it was weird we were calling and were not overly friendly. Around 4:30 pm the day of check in, the office called to inform us that they close at 5 pm so they would leave our check in documents outside in a safe. This was fine and not a problem, it just wasn’t what is stated anywhere online. It can be confusing to find the cabin, especially if it’s dark since it’d be hard to see the cabin names. Thankfully we found ours pretty easily and got in with no problem. The first thing we noticed were all the mule deer around and they were the sweetest things! Once inside, the kitchen light was burned out, and the fire place didn’t work. It had a gas connection, but no gas, and one sign said only to use the gas, and another said not ti use the gas, so again the communication was off. Our stay was good and everything else worked properly. On check out, they ask that you return the key, except we were not given a key. I called to let to let them know we had checked out and to see if we needed to do anything and they hung up on me. I called back thinking there had been accident, but no, she was just rude.

The Eagles Nest cabin was perfect for your family of 4. The pictures posted didn’t do justice. Was hesitant to rent because pictures but when when got there the place was very clean and welcoming. Heater worked great for being that it was 20 degrees. Extra towels under sinks in both bedrooms. We actually like having the sinks in the rooms. We were all able to get ready faster had we only had the bathroom sink. Close to shopping and the town. We will most definitely be going back for a stay.

Rented the Raven for the jetted tub. When I used the jetted tub large flakes of mold came out of the jets. Definitely not sanitary and cleaned throughly by the cleaning staff. We did not even complete our stay and left a day early! Mgt staff would not talk to me directly!