Quality Inn Rutland

Very average, cramped and not super clean, but manageable for the price.

Exterior door swipe security missing at back & hard to use at main entrance. Lots of trash around main entry door & junk on top of vending machines. Entry and exit drive caused standard suspension car to bottom out & scrape. Untrained staff could not print our bill. There were no coffee cups in the room. Generally disappointing appearance upon entry to motel. Breakfast was two small bars, an orange, and bottled water.

Staff was nice. room was not ready up until 5pm. No housekeeping was provided during the stay. Hallways smell with cig smoke.

It was close to impossible to find a hotel in Vermont during peak foliage season so we ended up here. First, they didn’t have our booking. Contacted ********** who sorted it out but it was stressful as the alternative was probably to sleep in our car. Front desk wasn’t very friendly (warmed up later). The positive: the bed was comfortable and the shower was ok, and we could open the windows. The hotel I think had been closed all summer due to the pandemic and had just reopened so it might explain some things. Like the pool being closed (or rather: LOOKED closed as it was not clean). The hotel is in dire need of renovation. Some renovations were done but was far from charming. No curtains. The lamp in our bedroom still had the plastic on so it was clearly new. Overhead lamps for reading didn’t work but there were bedside lamps so we didn’t report it. We heard several in reception complain that many TV channels didn’t work but we never turned on the TV. The shower curtain was new but the bath tub clearly wasn’t new. We stayed two nights. When we returned the 2nd night the room wasn’t cleaned. We didn’t care and didn’t report it until the next day. Breakfast was a box with a bottle of water, an orange and two protein bars. We were happy to get a hotel room at a price that wasn’t outrageous so all in all, we were fine but we won’t stay there again. The area is not great next to the night it there are some restaurants and fast food places. Panera was near.

The hotel was disgusting! The bathtub drain got clogged and was filled with hair! We asked if we could get put in another room, and that bathtub drain was also clogged, and water It wouldn't go down!

Listed as a 2-star property, quickly moving downhill to 1-star territory. Cheapest place for my stay...and for a reason, I guess. Perhaps due to Covid, lack of staff, whatever, the place was not well-maintained. Hallways not vacuumed, king bed had a queen sheet mounted sideways which did not even cover bed (what, no king sheets?!), general sense of better times in the past. Advertised "hot breakfast" turned out to be a box with a dead apple, pre-packed muffin, two granola bars and a bottle of water. "Complimentary" morning beverage bar had run out of coffee and had only powdered whitener, no milk/cream. I will pay more next time for better place.

Horrible horrible place to stay. Very poorly maintained stinky smelly crammed room. But then you get what you pay for. It’s a cheap place. Stayed here for Columbus Day long weekend on our way to Stowe. Stayed here only bcoz all other places were totally booked. Will never return to any Quality Inn!

Staff shortages are very apparent. Seem to be a lot of smokers also staying there. Not a place I would rush back to.

Unfortunately no staff member at the desk when I arrived. Long wait for a staff member to be available to assist. Room had adjoining door to next room with significant gap in door that did not afford adequate privacy.