The Kruger gate hotel is a lovely hotel with a lot of character. It is pleasantly set up so you feel close to nature (elevated platform outside as corridor to rooms and restaurant, with thatched roofs). The service was excellent and food was equally and consistently great! We stayed in the family delux bedroom full board, inclusive of 3 safari half-day trips. A special mention goes to Elvis and Sarah. Elvis our safari guide on 2/3 of the safaris was excellent and catered to our needs. He didn’t rush and made sure we had a great safari experience (he managed to get us to see the big 5 on our first day!). He was our good luck charm. Sarah, the client manager, was very professional and patient with us. She catered to our needs and answered all our questions. Despite our great experience with the hotel, I am giving it a 4 out of 5 because the room was a bit basic and outdated and was far off what was represented on the website when you book. So an area for improvement! It could do with some more colour, painter refresher and more decoration. The bathroom could do with renovating and modernising.