Howard Johnson by Wyndham Sacramento Downtown Reviews

It was very dirty floor and tub. One could not walk barefoot on dirty floor that needed mopping. Didn’t use tub because it was dirty as it was not wipe down or sanitize. Also, someone came very early to knocked on a few rooms including our saying housekeeping. That was very unprofessional because the hire should be able to see if we had left or not. The housekeeping woke us up when we did not ask for a wake-up call service.

It was good not great but very friendly and they have security so it’s safe

It was ok, not great simply ok but nice breakfast with self made waffles

Service could be improved

Something that is understandable but would’ve been nice to know that’s there’s a $100 charge when you check in. It can take up to 5-7 days to get that money back.. If there was no damages. My room was clean and nice. There was no damages and hope on seeing my $100 back in a few days

By the river, lots of homeless somebody’s car alarm went off at three in the morning

Nice hotel, quite place and had great breakfast. Parking is really small tho

The hotel is in the city center, but it is relatively old. The rooms and the front desk are in different buildings. Overall it is OK, but the breakfast options are very limited. It is suitable for business trips.

Shower was dirty, towels were dirty, toilet was dirty, sheets and pillowcases were stained, carpet is covered in stains, only one light in the room works, TV doesn’t work. All wooden surfaces are dirty and have good markings. Office chair in room is covered stains. Only one keycard works, room stinks like cigarettes and looks nothing like the advertised picture.

For a non smoking place our room reeks of cigarette smoke and we could smell cigarette smoke all night every half an hour.. if we just hadn't driven 10 hours and super tired ..we would have left right away

Late night staff person did not return my driver’s license ID at check-in. My-bad for not paying attention, but it was late and I was tired. I noticed it the next day when I stopped for fuel. I had to go back and get it — after calling 4 times to get an answer to confirm they still had it.

The room was clean, except for the cobwebs. The bed was very comfortable. There wasn’t any conditioner in the bottle in the shower(and I need that because I have long hair), but there was shampoo, body wash and lotion. I was upset that the pool and hot tub were closed. I picked this hotel because it was supposed to have these amenities. Honestly, I would have went to another hotel that had these amenities open had I known.

Smelly room, no heater, toilet kept running, no hot water after the top floor had multiple showers, burnt blow dryer, and could not reach the front desk to share these concerns. Property needs lots of work, it was tough to give this review as it’s a good brand hotel, however, the property has not been kept up.

The property was quiet, easy access to town and the surrounding area, and offered a good breakfast.