OYO Hotel St Helens or

It was okay for one night. No elevator so if you stay on the 2nd floor, you have to drag your luggage up steps. Not tip top in repairs, clean though. Office is not easy to spot. No problems but I was alone and concerned for security as there was a busy bar next door at night.

The check in was awkward and took longewr than it should have. The bathroom needed painting. No shampoo

It’s clean and safe

The experience at the hotel left a dirty feeling, with a pervasive sense of being low-rent, perhaps reflective of the $45 nightly rate. Despite a five-night stay, the only redeeming aspect was the friendly and helpful staff, albeit marred by being checked into a room under construction. Post-checkout, the incessant calls requesting a review were intrusive and annoying. The pressure to leave a glowing, five-star review, coupled with the insistence on being on the phone during the process, felt like coercion. Spending 39 minutes tethered to a call, just to fulfill their demand, is unacceptable. To OYO Corporate: This review is a result of your relentless pursuit for feedback. Calling repeatedly and then dictating the terms of the review is manipulative. Genuine reviews should come organically, not under duress. Respect your guests' autonomy and let reviews happen naturally.

Locate restaurant yummy. Touch up paint in bathroom needed. Extra pillows needed. Tv bigger and more channels.

Room was not cleaned prior to us checking in, with garbage in the mini fridge. No attendant was on hand to check us in, instead leaving us to a kiosk that had a Zoom chat open. We were also told the facility did not allow cats, which doesn't align with the information on Expedia's website when booking.

Exterior of motel is deteriorated; interior is acceptable. Was given a room with a malfunctioning heater; transferred to a different room, with a functioning heater. Property uses a remote check-in agent at the front desk using a foreign attendant. Extremely awkward -- if you love foreign customer service, you'll love this.

This hotel isn't the nicest but the staff was always polite the reason for my bad review is they do not know or acknowledge thier privacy policies for 1 and 2 even though they say that if u cancel ur reservation that u will be fully refunded they do not honor either policy in any way I only used thier website to book my room which was a big mistake because they say u can make a claim for a refund but refer u to a customer service number and the representatives there just hang up on you so you can't make the claim don't book using thier website they are thiefs I paid for 2 night and never even entered the room and couldn't even make a claim to get my money back it's repulsive. The people on site are very nice but if you have to deal with the kiosk after hours go somewhere else for sure I can't stress this enough

Very quiet and comfortable