The hotel is lovely, nice spacious reception area, nice restaurant, excellent views from the terrace and very welcoming. The rooms are well presented and clean too. Unfortunately the restaurant staff forget about food orders and you can be waiting hours. The housekeeping make up beds but that’s as far as it goes - you have to keep using the same towels all week, the bottled water doesn’t get replaced nor does the tea and coffee. If you stay here all week you’re best not to have housekeeping and keep the tea bag out so you can reuse it all week - you only get one tea bag wether you stay one night or for the week. There was also an issue with the billing as staff were unfamiliar with their booking partner. Overall it’s a fantastic hotel with huge potential but the staff could do with a little training. I look forward to returning soon but probably won’t waste my time ordering food here whilst there’s a KFC across the road.