Domaine de Rymska & Spa - Relais & Châteaux

Recent three night stay in ground floor suite, separate building from reception/restaurant etc. Suite ok though a bit quirky (hessian flooring?) Bar and restaurant welcoming and food generally ok. Except breakfast. They request you put order in previous evening, but makes no difference. Second morning waited 25 minutes just for that first cup of coffee. We did not say anything as just wanted to see how long they would take. Croissants were a good 10 minutes later. Overall not a bad stay but the location is so remote that in-house dining is pretty mandatory, so patience is essential.

Lovely hotel in the middle of nowhere with beautiful accommodation and great staff. We were upgraded to a large suite with private jacuzzi - even the toilet seat opened itself for you! Very large bathroom which had a tendency to mist up very quickly (not good if you’re putting your makeup on). Room was a little dark but facilities beautiful. The food in the restaurant was delicious both nights - couldn’t fault it. We had to preorder breakfast which was a bit of a pain as you don’t know what you want the night before - but it was nevertheless very good.

The hotel is beautiful. We stayed two nights, we ate in the restaurant one night. The food was good, but not great - over cooked fish and we felt our asparagus starter was over complicated. The cheese was amazing and we had some lovely wines. The breakfast service was appalling. We asked for more coffee and some chocolate spread and then sat and watched the waitress we had asked helping a delivery driver unload a lorry before she finally bought the chocolate sauce. We had in the meantime asked another waitress. Just as well as the first one didn’t come back for at least 20 minutes. Then she said ‘I forgot’. You have to fill out a form for your breakfast the night before, including the time you want it. I don’t think this is acceptable in an hotel of this calibre. Also I do t understand why the delivery drivers are not told to deliver to the back of the building.

This was our second time to stay, and there is no doubt, this is a beautiful place to stay at when visiting Burgundy, and we will probably be back when we go that way again. Rooms are very well appointed, the bedding luxurious and the food is really good. The location is rural, but pretty spectacular, and while there are no "views" in a traditional sense as the property is located low in a dip, the immaculate landscaping, ponds and being surrounded by meadows with horses, cows and ducks give it a great sense of serenity. We stayed in one of the newer lovely suites and really liked the room. My quibbles are not major, but at a Relais & Chateaux charging over Euro 1000 per night for some of its rooms, it is all about the details: 1. the in-house restaurant serves top quality food, but at eye-watering prices. If I am paying top prices, I would expect the wait staff to be dressed in uniforms, and be very polished. Instead, the staff was very "junior", and dressed quite casually. 2. We had 6 glasses of wine amongst us from a limited list of wine-by-the-glass with prices between Euro 16-24 per glass of 2022 vintages, and the pour was the smallest I have ever had. I asked the sommelier to be a bit more generous with his pour, and he became all huffy saying that the pour was 200ml. No way was his pour almost 1/3 of a bottle - more like 3 sips. 3. The room information sheets about contacting the front desk and connecting to the internet were obsolete. The network and password were non existent, and the room phone being referred to, could not be located. 3. The fancy electronic toilet needs a simple instruction sheet. I am pretty good technically, but could not figure out how to use all the nifty features. Perhaps management could look at these small things, fix them and make Domaine de Rymska even better?