AC Hotel Saint-Julien-en-Genevois Reviews

Response from Property: Dear Guest, Thank you for taking the time to share your experience with us.We are delighted to hear that you enjoyed your experience and found our establishment to offer excellent value for money.It is also a pleasure to know that you found your room clean and fresh, with very comfortable pillows and mattress which contributed to a good night's sleep. We are also pleased that our varied breakfast met all your expectations. We are also delighted that our location next to the Tesla Superchargers was an advantage for you.We look forward to welcoming you back soon. Best regards, Marie T. Guest Relations

Response from Property: Dear guest,Thank you for taking the time to share your feedback about your stay at our hotel. We're glad to hear that you had a positive overall experience and that you appreciated our convenient parking, quiet atmosphere, and the nearby amenities. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.We value your input and strive to continually improve our services.Best regards,Cassandre.M Guest Relations

Response from Property: Dear guest,Thank you for bringing this matter to our attention. We apologize for any inconvenience you experienced during your check-in and check-out process. We appreciate your feedback, as it helps us identify areas for improvement.Your feedback is important to us, and we want to ensure that we address any issues appropriately.We hope that despite the hiccup, you were able to enjoy your overall stay with us. We look forward to the possibility of hosting you again in the future and providing you with an even better experience.Best regards,Cassandre.M Guest Relations

Response from Property: Dear Client), We are delighted to know that you enjoyed the setting of our establishment as well as the breakfast we offer. Your satisfaction is very important to us and we continually work to provide our customers with a memorable experience. We hope to have the opportunity to welcome you again on your future trips. Sincerely, Cassandre.M Guest relations

Response from Property: Dear valued guest,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience during your stay at our hotel. It's fantastic to know that you found our location convenient for your travel plans and appreciated our cozy and clean facilities.Our team takes great pride in providing excellent service, and we're glad to hear that our staff's friendliness and multilingual capabilities made a positive impact on your stay. Your kind words are truly appreciated.Warm regards,Cassandre.M Guest Relations

Response from Property: Dear John B, Thank you for taking the time to provide us with your detailed feedback on your recent stay at our hotel. We are delighted that the hotel met your expectations in terms of cleanliness, novelty and functionality, and that you found us ideal for a night before an early flight. However, we would like to apologise for the inconvenience you experienced with the shower. We take note of your comment regarding the drainage problem and our technical team is actively working to resolve this situation. Your experience is important to us and we are taking all necessary steps to resolve this issue in order to improve the quality of our service. We are delighted that the rest of your stay was perfect and we look forward to welcoming you back. Yours sincerely

Response from Property: Dear mattiT150, Thank you so much for your wonderful review and perfect rating of 5/5. We're thrilled to hear that you found our new hotel outside the city easy to locate with complimentary parking. It's fantastic that you enjoyed your modern, clean, and spacious room, along with the large bathroom. We're delighted that you appreciated our cozy lobby, bar, and restaurant area. It's great to know that you found the breakfast satisfying and that our young, friendly staff, some in training, made your stay enjoyable. Your recommendation means a lot to us, and we truly appreciate your kind words. Thank you for choosing our hotel, and we hope to welcome you back soon. Sincerely,

Response from Property: Dear Guest, We would like to thank you for sharing with us your experience of your stay and for describing so well the restaurant and leisure facilities in the area. We are delighted that you enjoyed the quality and comfort of our rooms and look forward to welcoming you on your next trip. Sincerely,

Response from Property: Dear ryanmcgrory, Thank you so much for your glowing review and for giving us a perfect rating! We are delighted to hear that you enjoyed your stay at our ultra-modern and luxurious hotel. Your compliments on our quiet and strategic location next to the motorway, without the noise of traffic, mean a lot to us. We are thrilled that you found our reception staff friendly and that you appreciated the complimentary iced lemon water available from the bar. It's great to know that you liked our lovely and modern hotel grounds with luxurious driveways. Moreover, we are pleased to hear that you found the rooms spotless, very modern, and luxurious, and that you feel they offer excellent value for the price. Your recommendation means the world to us! We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there is anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you once again for your kind words and for choosing our hotel for your stay. Warmest regards, Stéphanie CARTIER, General Manager