Hilton St. Louis at The Ballpark

Hilton St. Louis at The Ballpark Reviews

Hilton St. Louis at The Ballpark

1 South Broadway, St. Louis, United StatesView Hotel Details
Hilton St. Louis at The Ballpark
Hilton St. Louis at The BallparkHilton St. Louis at The BallparkHilton St. Louis at The Ballpark
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1 night

Hilton St. Louis at The Ballpark Guest Reviews

3.6/5
106 review
Verified reviews
Location3.8
Amenities3.5
Service3.6
Cleanliness3.6
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All Reviews(106)
Positive reviews(70)
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Negative reviews(36)
Guest User
West Tower Corner King Room With Sofabed
Stayed in Jan 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 18, 2024
An amazing hotel to stay at with the kids!! Great location and great amenities for everyone!! Awesome views!
Anonymous User
Two Double Room with City View
Stayed in Jul 2023
Friends
1 review
2.7/5
Posted on Jul 17, 2023
Asked for soap and tissue, they never brought up. Toliet leaked and shower wasn't working correctly. Ruined a pair of shoes on bathroom floor. Room was hot with temperatures in the high 90s. Air was set and you couldn't adjust.
Nancy L
King Room with City View
Stayed in Jul 2022
Couples
1 review
5.0/5
Outstanding
Posted on Sep 11, 2022
Was a wonderful stay for our anniversary. We had a great view. The location was the best.
Guest User
Two Double Room with City View
Stayed in Aug 2022
Family
1 review
3.0/5
Posted on Aug 28, 2022
Overpriced and overrated. It is across from the stadium which was nice. This is the most I’ve ever paid for a hotel room for one night and it was not worth the price. Sink drain was not working and they did send someone to fix it. Water was $3.50 per bottle. Fridge was unplugged. Just very basic.
Guest User
Two Double Room with City View
Stayed in Aug 2022
Family
1 review
1.7/5
Posted on Aug 20, 2022
I’ve got to be honest…I was hoping and expecting a hotel that was amazing for the price I paid. Our first room (fifth floor) was very dirty, dusty and the toilet was not clean and did not flush away. The view was of the car park. We requested to be moved and we were put on the 11th floor. The room was again very dusty - almost as if no one had stayed there for some time. Perhaps it was the very old air con unit which was massive. The view was better and at least the toilet flushed properly. The room overall was quite small and very dated. It was probably great in its time…in the 1980’s. The pool was in the other tower - and there was no changing space so if you had wanted a swim you had to walk across the massive reception area and walk over half a mile to get back to the room. The staff were not at all friendly or welcoming…I was on a road trip with my son travelling the Route 66. They seemed uninterested and utterly absorbed by their own conversations. The redeeming feature of the hotel was the 360 bar on the top of one of the towers - amazing views and good food…while pricey was great quality and service was impeccable. Overall I would recommend staying elsewhere and going to the 360 bar/restaurant for food and drink.
Tina Morris
King Room with Busch Stadium View
Stayed in Jun 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jun 17, 2022
Booked last minute and was close to Busch stadium. I have stayed before and will stay again
Verified traveler
Stayed in Apr 2024
Other
3.0/5
Posted on Apr 1, 2024
Hotel is outdated and hot. No ac in room only goes down to 66. So hot in the rooms. Very outdated and worn.
Jacob
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 31, 2024
The shower drain was broken the fridge didn’t work and we asked for someone to come fix the shower and nobody came to fix it
Steven
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 28, 2024
Stayed for a 1 night family stay. Great location to food and arch and not far drive from zoo. Id pay extra next time for ball park view, because city view is mostly the rooftop from the next building. Parking is $40 additional which was a slight bummer but it was fairly secure, just across the busy street. The tv had not so great reception and the room was clean minus the mystery hair in the tub. Also the shower head hung loose so you had to shower against the wall so that stunk too. Aside from the little complaints, overall the room was comfortable eith the right amenities. If the trip was longer I might have asked for more assistance, but for a 1 night stay it was good.
Beth
Stayed in Mar 2024
Friends
5.0/5
Outstanding
Posted on Mar 25, 2024
Loved the roof top bar, loved the convenience to Ballpark Village and thought the bed was very comfortable.
John
Stayed in Mar 2024
Family
1.0/5
Posted on Mar 25, 2024
Spend a ton of money to stay, then have to outrageous amount to park your vehicle there. No free breakfast, of course had to pay for which was to expensive. Room was nice and clean but had no commodities in bathroom. Oh and after you almost $400 for room and parking you charged another $50 for like insurance and you don't get that back. Very disappointed wth this hotel. Will never return. Hotel we stayed at last time was way better!!!!
susan
Stayed in Mar 2024
Business travelers
3.0/5
Posted on Mar 4, 2024
The bed was very worn and springy. Had mold in the bathroom which my daughter and I are highly allergic. Most rooms had usb ports in lamps or alarm clock. We had none. We left brick back home. Asked the front desk and they could not help. Breakfast was good.
Tita
Stayed in Mar 2024
Other
3.0/5
Posted on Mar 18, 2024
Everything was okay until check out and they over charge me , i didnt appericate that at all
Rebecca
Stayed in Feb 2024
Business travelers
3.0/5
Posted on Feb 21, 2024
The bathrooms need to be update the toilets barley flush and the shower is not the best. The cleanliness of the room was questionable.
Bruce
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 12, 2024
Well to start they gave us an upgraded room which was super awesome. After the first night we noticed there was some stains and some of our bed linens and I let the staff know and they immediately changed our bed with brand new blankets and sheets and we are very appreciative. Our view was amazing and our stay was really nice. Overall five stars