Embassy Suites by Hilton St. Louis Downtown

We had a great experience at the hotel. We had to take my son to the hospital quickly. The valet brought our car back so quickly. It got us on the road much faster than I expected. Thanks to Yashar and the crew!!

The first room has Dirty Socks in the closet. All the furniture was torn damaged the drawers wouldn’t close on the dresser, it was dusty I was worried about the electrical cuz it was so old looking . old crumbs all by the microwave didn’t look like anyone cleaned the room at all . The air conditioner is not in the bedroom it’s in the table sitting area with a weird wood box sitting o the top of it with a rusty grill where the air comes out . very dirty carpet with lots of stains and couch very stained …it was a room gifted to us for free so we had to stay but the peeps that gave it to us would have never stayed here had they seen it . The lobby was stinkin hot no air conditioning , couldn’t get excited about the breakfast cuz everything just seemed dirty( I’m a not a super clean freak or germaphobe either) Its gross . Don’t stay here.

Met by the valet team when we arrived. Zayn was incredibly helpful with guiding us through the valet experience and helped us load and deliver a luggage cart when the bell person was occupied with other guests. Awesome service.

Yusuf the valet was super sweet and kind to us. Very professional and gave us great tips/ideas for our trip. Being away from home and being able to receive aloha from a stranger was amazing.

Valet Dave is super nice. Clean rooms, well laid out space. be careful if you want to park your car with a rooftop carrier. The valet garage has height limits.