I work for WashU but am based elsewhere, thus have to travel in for work. I have been doing so for a year and every time I'm in St. Louis, I stay at The Chase. This hotel is wonderful; beautiful and luxurious with lovely staff, (and the cinema is an added bonus). The highlight of my visit is when I get to see Caren Clark at the front desk. Of all the staff at The Chase, Caren recognizes me and treats me like family. She is an absolute delight; sweet, considerate and goes out of her way to be helpful. I always look forward to my stay at The Chase once I know Caren will be here. She is a gem in the crown of The Royal Sonesta Chase Park Plaza.