I reserved a single night and pre-paid via PayPal on site several weeks prior. When arriving that afternoon, they were unable to find my details. When I said I booked online, they referred to a piece of paper that had handwritten details on it, yet they still couldn't find it and asked me to pay again. I showed both the receipt details and confirmation number, and they gave me a key to enter my room.
The quality of the room wasn't great, and the location is a bit suspect, but I wasn't expecting a 5* place. It was clean at least.
However, at 1:00a, the night manager banged on my door, accusing me of not paying and demanding that I pay again. Given the conditions of the neighborhood where the motel is and the time that he woke me up, he's lucky he didn't get hurt. I shared the same confirmation details as I had done with the other staff in the afternoon, and he went away for about 30 minutes, then came banging on my door again. I shared the same details, and he went away until 4:30a, at which point I heard banging on my door for a third time. However, when I opened the door, nobody was there, but I can safely assume it was the same man.
I packed up and left after a combined 3 hours of sleep, as I was sure he would just come a 4th time to accost me. When I contacted ********** Support, they confirmed that my payment did indeed go through when I did the original reservation. "Miraculously", the motel was then able to find my reservation.
Avoid this place like it's the plague.