Guest User
January 9, 2024
The hotel is simply gorgeous. Very beautiful interiors. We were from January 4 to 7, the hotel was very beautifully decorated for the New Year. The rooms feel like they have just been renovated. Everything is clean and beautiful. Shower gel, shampoo, conditioner and body cream from Loccitane, I love this company! I only saw cosmetics from this company in the hotel in the Rixos chain. A toilet with a bidet seat, which is also heated. I really liked it. Warm floors in the shower. Despite the frost outside -24, the room was quite warm. The staff is very responsive, friendly, helpful. We didn't like the view from our room and asked to see other available rooms of this category. Without any problems, they changed our room to a higher category, which we liked better. No extra charges. As an apology for the inconvenience. 2 hours of spa are included in the room rate free of charge. It’s very convenient that the spa is booked only for you, you are there alone! The hammam and bath are excellent, everything is clean. The pool is not deep, the interior of the spa is in Gzhel style, very beautiful. There is a rest room. Breakfast is a bit expensive of course, the buffet system is 3tr per person, but you can also order from the menu. But there are a lot of different delicious cafes around the hotel, we went there for breakfast. The hotel runs a free shuttle to the Hermitage Museum. And you are taken into the museum without queues through the director’s entrance. Deposit 10TR per room, refunded automatically within 1 hour after check-out. Overall the hotel is very cool at a low price. We will definitely stay here again.
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