Guest User
October 30, 2025
Karol Hotel has been a favorite weekend getaway spot for last 3 years! Our stay this past weekend was another excellent experience. The entire staff is so courteous and professional. And the attention to every detail that makes it so special. Wr were unexpectedly surprised when soon after check in a Happy Birthday card with vouchers for breakfast were slipped under our door. We are Marriott members but did not mention husband’s upcoming birthday. How they could have been aware? I have no idea but isn’t that what makes a special place remarkable? The breakfast/brunch each morning in the Bistro downstairs was so delicious. A huge shout out to the server Renee who we were fortunate to have both mornings. Despite the place being busy she provided excellent service and was most personable. We also had drinks and appetizers on Friday night in the Elite club downstairs. I don’t recall the bartender’s name but he did a great job, as well. We were sitting over in the back area and when he began to get busy at the bar he had a female staff member come in a couple of times to check on us. That was another example of such attention to detail. In summary, I will share what makes this a great place to stay. Gracious staff. Lovely, quiet rooms. I find their beds to be very comfortable and love their linens. Bascams, which is owned by the same couple, is right down the street. They serve excellent food.