Best Western Plus St. Simons

First of all, trying to find the room was difficult. It was not easily accessible with inadequate luggage trolley. Not "senior" friendly at all. Once I entered the room, there was a used paint brush in the room; someone had been on the bed and had used the bathroom. I was offered another room (suite) which was not much better. The room phone was not working (no dial tone) and there was no internet (wi-fi) service available. However, I must say that the front desk employees were friendly.

I had to make a last minute reservation for a work trip. Laci and Terry, at the front desk, were very accommodation and made sure that my check in was quick and easy.

We enjoyed our stay here and we’ll definitely come back. The staff was friendly and the room was clean very comfortable bed.

The room had a terrible smell, excessive stains all over the carpet, hair in the drain, mold and water stains on the ceiling. We will not stay here again

The heat stopped working in the room we were originally given. We called and they gave us another room. Only downside was people running the hallway.

Hotel allowed an extremely noisy party to go on through the night. When we contacted front desk about the hotel's policy about "quiet hours", person on duty had never heard the term and said there was nothing they could do about it. We chose this hotel thinking that being it was on the island it would have been quieter than staying on the interstate. Next time will stay on the interstate at half the cost.

In the past the stays were fine and I'm not a complainer, but this trip the room was horrible. There were stains all over the floor which looked like vomit or spilled food. I was afraid to walk on the floor without shoes one. The room was so humid that our bedding was damp. The shower had no water pressure. I had more water pressure from a kitchen sink. Thebwater wpuld trickle out. The hot water would come on and then go to cold, then changed it's mind and be hot again. The woman employee at breakfast that help get food together was so nice. She was the only good thing about the stay.

I stayed here for 2 nights in a "King Suite" room on the 2nd floor. I was pleased with my room and experience at this BW. The suite consisted of 2 rooms, making it quite large. Both the "living room" / sitting room and the bedroom had flat screen tvs. Wifi worked well; tv's worked well. AC / heating unit worked well and did not create a lot of noise. The linens on the bed were crisp and clean. The pillows had different densities, which I like (some soft/some firmer). The rooms were very clean and the bathroom in particular was sqeeky clean. Shower pressure was good and there was plenty of hot water. Nice smelling toiletries are provided.. The suite had a small refrigrator which worked well. There was also a Kuerig style coffee maker and coffee pods in the room. The hotel offers breakfast and it was one of the better hotel breakfasts that I have had in the past year (scrambled eggs, sausage, toast, fruit, juices, cereal, yogurt ......). The hotel employees are friendly and responsive. The furnishings in the living room portion of my suite were quite "retro" and IDK if they purchased them recently in that style or not (they looked authentically OLD, but were not tattered and worn out), but I found them kind of weird. That is the only mild complaint that I would offer about the room I stayed in. The pool and hot-tub were closed for renovations during my visit; it would have been too cold to use the pool anyway. The rear courtyard surrounding the pool are quite lovely. The hotel is located approx. 4 miles from East Beach and the Coast Guard station beach. Downtown is also close by (approx. 3.5 miles). The locaton of the hotel is in a very quiet area and there is minimal noise at night. I enjoyed my stay here and would stay again.

I loved my stay. The room was clean and smelled awesome.