Top Hotels in Saint-Veran with Spas

I'll start with saying that there were 2 positives to our stay: 1. The team: very sweet, super nice, always trying to be helpful...even if in strong need of training when it comes to an authentic yet professional customer experience. We are Generation X so we don't look for people in uniforms, etc...Yet, there is a fine line when it comes to offering a unique experience and...it takes training. Which they probably never had. 2. The view. Not difficult. Does not depend on the property really. The hotel is just in a wonderful location. That being said: French restaurants & hotels had been locked down since November 2020. And another year before that. How is it possible that in almost 1.5 year the place was not ”refurbished” a bit? Water & cleaning product (we hope) sprayed on the bathroom walls & dried up. Paint not very ”fresh”, understaffed hotel and restaurant so it felt like a ghost town in there, 4 different buildings with different elevators to take to go to your room (ex: if you are on the 3rd floor, you must take the lift to the 2nd, exit, walk the hallway to another elevator, etc...and it was like that for everything - spa, restaurant...Way to confusing. Also, if room service is going to ”clean” rooms in the afternoon (somebody just stepped into our bedroom at 5pm, without knocking. And the a team came to vacuum around 6pm...We're in the mountains, everybody goes on hike sin the morning...understaffed again I suppose? Still, a knock on the door before barging into the room is a basic of hospitality I would say. Restaurant was a stressful experience, food was not that fabulous and the waiter was literally running from 1 table to the other. Stressful. So, beautiful settings, beautiful views, very nice team...but, I will never stress this enough: management should be out on the ”floor” interacting with guests - no reporting in the middle of the season I would say - & coaching team members. L&D. Number one necessity for a great hospitality experience.

Located in Saint-Veran, Les Chalets du Villard is in a regional park, within a 15-minute drive of Queyras Regional Natural Park and The Gallery at Chateau-Queyras. This ski hotel is 8.5 mi (13.7 km) from Chateau-Queyras and 13.9 mi (22.3 km) from Luge d'été - Fixme.Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a spa tub and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8 AM to 10 AM for a fee.Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage.Make yourself at home in one of the 24 guestrooms, featuring kitchens with stovetops and dishwashers. Rooms have private balconies or patios. Flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.