Such great customer service! Especially Gwal. Due to our language barrier we had some issues booking travel accommodations to get to this hotel from another island and she and a gentleman (forgot his name sadly) were so helpful and nonjudgmental with my horrible to almost zero French I could speak! She helped us with ferries, car rental, massages and taxi! The daytime bartender was also our favorite. The grounds are beautiful and the massages were amazing, especially Sabrina! Everyone was so nice and a lovely and made our last few nights on the island memorable!