Grand Estancia Salem

Neat and clean hotel, spacious rooms with all amenities. Close to town. Tasty food in the restaurants.

Comfortable stay with clean rooms, friendly service, and good food options. Convenient location for both business and leisure travel.

Hotel is undergoing rennovation which was an eyesore and there was no information or intimation about the possible noise and disturbance,

Very spacious neat and clean property must try

The room is OK. But I got a Superior room while the reservation said he had reserved the Executive room. They charged accordingly. I expect a certain level of honesty in their reservation and front office staff. The lift stinks of a stale smell. Food is good overall. Since it is located right on the Salem to Bangalore Highway, it is convenient, but the insulation needs to be improved so that the traffic noise is minimised.

I booked the Premium Room and my first impression was positive. The room was spacious, good-looking, and had a great view, which I really enjoyed. Some of the furnishings and interiors felt slightly old, but that was understandable and didn’t affect the overall comfort much. However, I’m not sure if the rooms are properly checked before guest check-in. As soon as I entered, the flush wasn’t working and a technician had to spend around 15 minutes fixing it after I had already checked in. My luggage also took about 20 minutes to arrive and only came after I called twice. Basic amenities like an iron box were not readily available, and I was told I would need to wait 40–50 minutes. Other amenities like water and essentials were delivered on time. But during peak periods like wedding season, the hotel seems to struggle to scale services when many guests need additional amenities. Overall, the room size, view, and comfort were good, but the service responsiveness did not fully match the premium room experience.