"The bed was so dirty no housekeeping and bathroom was dirty"

"The hotel room was spacious and very comfortable. Check-in was quick and convenient. It was also very fast to get to the airport from here. Overall, it was excellent and exceeded my expectations, even though it was a bit far from Chinese restaurants."

"nice place with a very good location - right in the downtown."

"Location is great especially for reaching the salt palace convention centre. The swimming pool has been closed for over a year unfortunately. Check out queue was somewhat long."

"Check in two guests took them half an hour"

"Convenient location and comfortable environment."

"All aspects are good, up to Hyatt's standards, much better than the Marriott where I stayed in the following days!"

"In Salt Lake City for medical issues. The front staff was wonderful. Helped us with finding places that would deliver food after a long day at the hospital. Food for breakfast was a great variety and very tasty. Would definitely stay here again. "

"Located near Salt Lake City Airport, about a 5-minute drive, it's on the same street as all other hotels near the airport, so the distance doesn't matter which one you book. The front desk staff at check-in and check-out were unfriendly. I watched as the two guests ahead of me (white) each received two complimentary bottles of water, but when it was my turn, there were none. They didn't even offer me any cookies. I watched her until she left before she finally asked if I wanted any. Even though the chocolate cookies weren't very good, how could they not offer them as part of their service? When checking out, I deliberately asked again if there was any complimentary water, and they still said no. I don't know if it's for members or only for white people; nobody said. I only noticed this in the reviews, so I was cautious. The room was large but dark and unclean. There was a large gap under the door, and since it was a connecting room, there was absolutely no possibility of soundproofing. They gave me a first-floor apartment in Building 6, even though I requested a higher floor. Parking is available in front of Building 6, but it's in the innermost building. I don't know if this was intentional, but I overheard the neighbors talking mostly Chinese. That's it. Very poor value for money. For 1000, you could book anywhere."