St Mellion Estate

Don't go here unless you are mad on golfing. We were above the 18th hole bar and the language and shouting was not for girls or children. When I complained to reception I was told that we shouldn't have booked the room ? Odd as we were allocated that room and there was no mention of the area being prone to swearing and noise that was evident till until gone 12 at night and continued to the early morning... I had to ask a group of men er.. children posing as men to restict their swearing and that was at breakfast time this morning. Odd, because it appears that the football culture has invaded the gold course. Our room was very outdated and poorly maintained with ripped net curtains and poor sealant repairs around the bath and floor. The floor light fitting was in a dangerous state as the bottom nut that secured the lamp in the upright position had failed and the light fitting was in a dangerous condition.

Booked to stay as we were attending a show Plymouth in the evening. Great location and easy to get to. Facilities are very good and despite arriving early, we were (as guests) use the spa facilities so we had a swim! Our room was spacious and very clean. Loved the King sized bed which was very comfy. Room was very quiet. Breakfast was included in our booking and provided a wide range of options including a waffle maker! The staff we interacted with from the reception team, the dining room staff and the housekeeping team were polite and engaging. The only thing I would say is that in the main areas it is looking a bit tired and could do with a bit of facelift (main thoroughfare carpets etc) but overall, highly recommended if visiting Plymouth or if you like golf!

Visited with a large group from the US for a golf outing. The golf staff, food service and hotel staff were all exemplary. Handling a group this large, nearly 40 people is a challenge. From the minute we arrived, everything was handled smoothly and with a smile. Hotel was great, clean and great views of the Nicklaus Course (bring extra golf balls). Thank you to the entire staff at St. Mellion!

Lack of investment evident. Poor housekeeping standards. Loose tile in bathroom.

Not 4 stars My boyfriend booked this for my 30th birthday. we were called on the Thursday to advise we couldn’t have our spa treatments as no one would be in to do them. Understandably we were upset as it’s a special occasion, but we also understand that things can happen out of the hotels control. We were put on a cancellation list… but who’s going to cancel a spa treatment. So we were disappointed before we even arrived. The parking is weird, I think the main car park is the first one as you come into the estate we think, not 100% sure as it’s not sign posted as the “main car park”, we drove up to the reception and then realised we had to turn back around and park there. You have to walk quite a way with all your luggage to the reception. However if you go past the reception there is a car park closer, but it’s labelled up with a different name. I’m not entirely sure if it’s for a different resort. But we ended up parking here when we came back later in the day. The staff on reception were polite and helpful, no issues here and finding our room was easy. So the room…. We booked a room with a balcony, there is no privacy on the balcony and if you don’t close your curtains your neighbours will see you from less than a meter away from their balcony. The table wasn’t clean and it had bird poo on. However we understand that the hotel cannot control the birds business 😂 the view of the golf course from the balcony is good. The bed was comfy, however two singles pushed together. The main light in the bedroom flickered all night and kept us up. However we worked out it stopped if we put the bathroom light on and opened the door a little, couldn’t have the bathroom door shut or anything. Was a little weird. However, if no one has told the hotel this they wouldn’t know the light needs looking at. So could be the case this is the first time they’re being told. The bathroom was the worst, there was a dodgy mastic repair on the bath panel, gaps all around the bath of about 1cm which meant when showering loads of water is going down the gap and probably causing a mould issue under the bath. There was a dirty shower head. No shampoo…. But conditioner?! We had two hand and body washes instead, one in the shower and one by the sink so not sure if this is just a mistake or they only supply conditioner. It just seemed a bit weird to us. We have stayed in other 4 star hotels which have extras like shampoo, mouth wash etc. When the bath drains it takes ages and gurgles up the sink which probably means that there’s a drainage issue. Now onto the facilities, the spa was lovely. Changing rooms at modern and everything was working. There were kids playing in the pool so this isn’t over 16 spa or anything, so it’s not a relaxing spa environment and is quite busy. Not that we minded as the kids didn’t bother us. Jacuzzi nice and big and sauna and steam room were nice. The restaurants, we only went to the no 18 brasserie which looks like an old run down cafe, with a l

Nothing in particular

Rooms large clean and comfortable but dated and worn, badly in need of refurbishment. Floors creaky and noisy. TV old and not smart. I am sure if they were refurbished and updated they would be as good as they once were.

Amazing would go again

Never have we been disappointed at any of our many stays here.Friendly and efficient staff. Lovely location.excellent if you have an electric cac as six fast chargers.