Courtyard San Angelo

Beautiful hotel to stay in!

We loved our recent stay! Incredibly friendly staff! Quiet, clean and comfy play to stay! We will definitely be back!

It was a horrible experience. I made a reservation a few months in advance, and no room was available on the day of my stay. I was told they gave my room away because they were overbooked. I am Titanium Elite with Marriott, and they could care less about customer experience. I have contacted the Corporate office, and I am waiting for a response. If you decide to make a reservation here, be careful; it's not truly a reservation. We even did mobile checkin and called the hotel the day of to confirm. Still didn't save us a room. I have left messages for the general manager to contact me, and it's been over a week, and still no contact. Customer beware.

Use this hotel for the Marriott brand and Bonvoy membership. Clean and remodeled. But FOH at the desk during morning shift, including early afternoon couldn’t care less if you’re there, seems like they’d want to be anywhere but there, and you’re an inconvenience for interrupting the day. I noticed the late afternoon guest relations was so much more courteous observed with guests during check in. Check in - quick and efficient but no recognition of stays or status; just a small bag of water and candy as a gift. The bistro had decent options for snacks and food, standard across the brand which is consistent. Check out: same front of house, simple thanks and punch the keyboard and receipt in the inbox. No see you next time, safe travels, etc. I don’t ask for much in terms of customer service but if that’s the bare minimum of warmth, I’d rather interact with a kiosk. May try the other Marriott property in town next time.

The television in this hotel stinks. No local channels are available in the rooms, only downstairs in the bar. The hotel manager, Michelle, was uncooperative and stated that it was not available from Directv for commercial accounts. I stay 75 days or more a year in Marriott hotels with Directv and they all have local channels. The only streaming services that can be connected to their televisions are Netflix, YouTube and Pandora. The manager acted like I would believe her story, but it was all lies. Changing my next reservation to a different hotel.

Needed a quick night to stay, and they provided everything I needed. Let me say the amount of lighting and electricity provided all over the room was very impressive.

Was a very nice, clean, comfortable, nice area, quiet, etc. Too much to say i highly recommend this hotel to everyone. complimentary breakfast not include was the only downer, make sure when you book you have added that to your stay.

Just not enough parking everything else was great !

Clean comfortable room but bottom of shower was very slippery. Almost fell a couple of times. Also, price should include some type of breakfast. Also, TV streaming service does not carry NBC, which aired Thursday night football! Shocking!