Guest User
August 23, 2023
This hotel is very rough around the edges. The lobby smells of harsh cleaning chemicals and cigarette smoke from guests smoking right by the doors. The carpets in the halls and elevator are badly stained, and the carpet in our room was disgusting, with chewing gum stains. The bathroom floor tile was loose, the shower walls were not cleaned. The TV volume did not work via the remote and had to be fixed manually by the front desk agent because it's too complicated to explain how to fix it. They also charge a ridiculous $75 fee for dogs, but our dogs were cleaner than anything in this hotel. The only plus is that the sheets and towels seemed clean. There is a grass area to walk the dogs (however this was full of trash including sterile gloves, cigarette butts, and random clothing). Strangely this place has good reviews, they must have very low standards in San Angelo. We will never stay here again.