Guest User
May 30, 2024
Filthy. Absolutely filthy. Over flowing trash cans our entire 4 day stay, sticky carpet, grime in the shower. Not sure if it is the clientele or the complete lack of concern of the staff. This hotel is clearly mismanaged. The front desk girl said she was working since 7am and it was 8:26pm. She said they are terribly understaffed. Trash and towels littered the halls our entire stay. The pool is cloudy and dirty. I don’t think the floors have been cleaned in a very, very long time. But still, there are ‘Caution: Wet Floor’ signs out. A 3inch cockroach in the lobby was the final blow. This hotel is not deserving of the Spring Hills Suites name. I want to go home.