Celia
February 2, 2024
When I arrived and saw it was a motel rather than a hotel I asked if I could cancel my reservation but was told no so I had no choice. The room was not what was shown as an example of what to expect. The mattresses were lumpy and slid off the box spring. The towels were stained and no longer white and they had a stale smell. The shower didn’t have where to put shampoo and soap so I had to put it on a towel outside on the floor. The water drained very , very slowly so I had to step out with my feet covered in dirty water. The parking lot was filthy. I carried my suitcase rather than roll it to the car.