My boyfriend and I live in San Antonio but we stayed at the Fairmount Hotel during Fiesta for a little staycation. We were greeted by Jennifer and she alone made the entire experience enjoyable. I don't even know what her title is because she was doing EVERYTHING. She checked us in, she valeted our car, and she was even the acting hostess at the restaurant. Our room was gorgeous. The rooftop bar was incredible. What a view. The bartender loves what he does. He put love into those drinks. Despite being busy, he took the time to recommend drinks he thought we would like. I don't remember his name, but he invented the "Havana Nights" drink on their menu, which was delicious. The construction around the area is not ideal, and very loud, especially so early in the morning, but that's not the hotel's fault. When we checked out the next morning, Jennifer was there again. She offered us coffee to-go, bottled water, and then she brought our car around. I highly recommend this hotel. Thank you, Jennifer! Everything was great!