Hotels Near Palm Heights Park in San Antonio

I recently attended a wonderful conference at the Plaza San Antonio Hotel and Spa. Beautiful rooms, amazing bed, loved the grounds and amenities. Special mention to Amina and Helena at the front desk for going above and beyond to make everything easy and enjoyable. A big thanks also to Chloe for the great breakfast service at Corinne, and great barista coffee to revive a jet lagged traveller!

We stayed here on a Saturday night and made the reservation that morning. It cost around $320 or $330 for the night. The room was fairly large. There was the main room with 2 double beds and another room (open floor plan) with a sofa bed. The rooms were clean and comfortable. In the morning, they had a nice breakfast with various options. The hotel is fairly close to the Riverwalk and The Alamo. It cost around $10 to Uber to the Riverwalk, and around $15 to return (excluding tip).

Really great experience!! Staff was great. Riverwalk next door was convenient!! Definitely will recommend to family and friends. Room was clean. Breakfast and the kickback hour was amazing. Had a really fun and great time for our little mini vacation this weekend. The shops near by were fun to go into and get souvenirs.

At check-in Israel the bellman was the only saving grace from this weekend stay. A four or 5 bubble rating is not just about the room or the view. In this case both were great. It is also about the service and amenities. I requested a bathrobe for my husband and myself. Unfortunately, only one of the two had a belt. I requested that our car be brought to the front as advised 20 minutes ahead of when we needed it. We even spoke directly with the valet and explained that we were going to get breakfast and would easily be back in 20 minutes. Well, 20 minutes later when we returned, there was no car. So, we waited about 15 more minutes just to get the car. We wanted to order room service for lunch but there is no room service between 11am and 5pm. Forget about maid service. I made 3 unanswered calls to the desk on our room phone and finally called the hotel from my iPhone on the main number. When we got back about 11am, the room had not been done. Oh, by the way, you have to request that room service be provided each day which I had done at check in. I was told that there was no guarantee that room service would be provided when we were out of the room after 5 PM that evening. I was also given the wrong excuse: “We’ve been very busy” with no “I’m sorry and I’ll get it corrected as soon as possible.” My husband found a maid in the hallway and asked her to clean the room…which she did right then. Getting help with our luggage on check-out was also a comedy of resourcefulness. We personally asked a bellman when we entered the hotel to help us. He said that he would be right up with the cart. So, 15 minutes later, I went out into the hallway and spotted a bellman in the hallway about 3 doors down. He said that his understanding was that the bellman had called the room (??) and that no one had answered (??) so he decided not to come up with the cart (!) and had cancelled our request(!). Incredible. So, at this point, the other people were not ready, so the bellman asked if he could come back after he helped my husband and me down. They were nice enough to agree to that arrangement. The hotel failed miserably for us on this stay.

Had never heard of Hilton Canopy before this trip. Now I want to know where the others are. Wonderful friendly staff, comfy room, great bar and restaurant, quirky decor, perfect location on the Riverwalk that made it central to so many activities. Will definitely stay here next time we’re in town.

It is a hotel that I would definitely like to stay next time. Good breakfast. The service of the hotel staff was attentive and the hotel felt comfortable. There is a shop near the hotel, which is very helpful.

We booked this hotel last minute going to San Antonio. We had been to the Riverwalk before and wanted to stay near there this visit. We looked at your usual big name chain hotels but they were either ridiculously expensive or sold out. We booked purely based off of reviews and price. Having never stayed at Drury Hotels before we did not know what to expect. It was a great experience from start to finish. We were greeted by a security guard in the driveway and told us where to go. The lady who checked us in was super friendly and gave us all the info about the hotel. We found out there is a ”kickback” every evening from 5:30-7pm. At the kickback you are entitled to 3 free alcoholic drinks and an array of foods including nachos, hot dogs, bbq pulled pork, salad, baked potatoes, beans and bread. They also have a great complimentary breakfast of sausage, eggs, yogurt, bagels, waffles, biscuits. The room was large in comparison to many of your chain hotels. There is a sitting area, lots of closet space and a sleeping area. Our room had 2 TV's and even though it didn't have a balcony, it did have a river view when you peeked out. This is a great value because not only does this hotel cost less than other Riverwalk hotels...you get so many extras. You cannot beat the bang for your buck you get here. Overall, great stay right along the riverwalk. I look forward to staying at other Drury properties in the future.

The decor of the room is very 1980’s and could do with refresh. While we had a one bedroom apartment with kitchenette, if we wanted to dine in there were no plates or cutlery…. Why have a kitchen facility without the ability to dine in, rooms are only serviced if you request it. Evening reception is for 2 hours, but only drinks, miss the nibbles that Embassy Suites used to offer. Breakfast is good, reasonable selection and excellent omelette station.

This price is in this location in the city and is very close to our convention center. 10 minutes, 5 minutes from the shopping center, convenient to eat, the hotel is good value for money