Sonesta ES Suites San Francisco Airport San Bruno Reviews

Close to everything but not too clean. Hotel is old . But staff is great and no restaurant on site . But room has kitchen and sofa .. need sons upgrade and renovation

Room was great, service was great, and facilities were very nice. The breakfast was just heated up pre-purchased breakfast sandwiches, bagels, cereal, etc.

Room: The room is large, the facilities are old, there is a simple kitchen (without any seasoning), no kettle, old-fashioned style (carpet throughout the house); Service: There is basically no service, basically no cleaning if someone is in the room, you can ask (tell the front desk) Breakfast: Very simple, bread/bacon/eggs/yogurt Safety: Very close to the airport, there is a shuttle bus, the open-plan apartment complex is not particularly safe, there is no security or gate There is a small mall opposite, with a supermarket/many restaurants (Pokehouse/tea restaurant/Mexican food/bubble tea/and Lily BBQ) - It is very convenient to go out and pack, try not to go out at night, because there are no residential areas nearby, it is still a little deserted

Very close to the airport

Very satisfied, transportation and life are very convenient

The hotel is near the Los Angeles airport. There is a free airport shuttle bus. The commercial center is outside the hotel. Fast food and supermarkets are very convenient. The room is relatively large. The price is not cheap.

Property is a bit older however it’s kept up very well! the rooms are like little apartments. 2 rooms with a living room and kitchen! we loved that they offered a free shuttle to and from the airport! free breakfast was also a PLUS! over all we were very happy with our stay at Sonesta ES Bruno! We will definitely stay again!

This is not well kept. The first room smelled overwhelmingly of smoke. They sent someone to “spray it”. The second and final room was in the main lobby and the ceilings in public areas are soft with water damage. I had severe reactions to the mold and mildew overnight. Will never come back.

It was good location. Could use some cleaner linen and the alarm clock woke us up so maybe housekeeping team could check and reset the alarm clocks from prior guests. Two bath towels had snot on them so not sure f they got cleaned well. Otherwise, great location that’s convenient for dining, shopping at the mall, and freeway access!

Very simple from arrival and took minutes to check in. My kids were excited from the moment we opened the door and sad to leave. Breakfast was great and staff was friendly and attentive. Will stay again thank you for the hospitality.

CHECK IN: Upon checking in, the staff appeared annoyed. I wasn't sure why-I got in at about 8:00 PM but they seem to want to get off shift. CLEANING: I asked for cleaning midway through my stay and that was not done. I also communicated I would like a 12 noon late checkout time. The front desk neglected to relay my departure time to the cleaning staff, resulting in multiple disturbances. NO ELEVATORS: This hotel is NOT accessible and has no elevators. I had to carry my luggage up three flights of stairs to reach my room on the third floor, which was quite challenging. FOOD: Breakfast was very early and there was a significant time change for me, so I never actually made it to the 8:30am cut off. I suggest that breakfast be open until 10:00 AM. The snacks were both scarce and costly. I would recommend that at least a bottle of water be given to the guests. GENERAL: The hotel upgraded me to a two-bedroom, despite my earlier decline. The room was "non-smoking," however, I could tell the room had been a smoking room not that much earlier, and it reeked of smoke. When I first entered the room, one of the fire alarms was beeping. They fixed that quickly, however. Despite the issues, the beds were very comfortable. I would likely go back, but prepare for the above problems before a stay.

Like: The facility is in a relatively safe and convenient location. The overall service is good although not outstanding. Dislike: It is close to the SF International Airport. The noise of flights is clearly audible although not unbearable (to me). The area for breakfast could be over-crowdy at times.

Simple lobby but huge suite. Room was clean and comfortable. Convenient access to the BART. Staff was friendly.

Extremely friendly staff. Perfect size suite. Yummy free breakfast. Everything was great!