The woman at the front desk was so kind and accommodating. I didn’t realize the room I had booked was a smoking room and my son is severely asthmatic, so that wouldn’t work. She quickly helped us fix our room reservation to help us get into a room to meet our needs (non-smoking) and was so kind. The room is clean. It’s not a resort, but to have a room with a king bed plus a decent sized bathroom with a bathtub and not just a shower, and a mini fridge and microwave in the room, it’s really all you need since people visiting should be exploring San Diego anyways! I parked maybe 10-15 feet from my room on the first floor. I can’t complain!