Catamaran Resort Hotel and Spa

The best part of the Catamaran is the customer service, starting with booking the reservation. Rene was great - making sure we were aware of the different discounts available, and advising us on the activities happening during our stay. Can't wait to return!

Taking from engineering did a great job teaching us how to use the insanely messed up TV see up at this hotel. He was patient and diligent. You are lucky have him as an employee! He also explained why our refrigerator was messed up upon arrival.

The sliding door didn't work properly and tv remote was broke but once I spoke to front desk & the engineer Julio came up he was able to get everything fixed in just a few minutes. Julio was professional & very helpful. Overall it turned into an amazing stay at the Catamaran. Great views & great staff.

I went to this spa with a girls bachelorette group and we had a lovely time. We enjoyed our massages and our time by the pool while we waited for each massage. The facility is very well maintained and all of the towels and supplies were always restocked quickly. The Relaxation Room was really nicely lit and had comfortable chairs to relax in before and after your trea**ent. I had a nice massage with Mario.

Beautiful grounds, loved the pool and fitness area. The room (2 garden queen) didn't have a balcony or patio. The sliding door opened into the hallway. Avoid rooms 203, 205 and 207.

The resort was overall nice though the rooms are dated.

Everything was magical and tropical! The room was luxurious! The ocean view was spectacular and the food at the Oceano was incredible! The spa was the best I’ve experienced! Best full body massage! The birds were a cool addition along with the coy pond! You can rent a boat! Flowers everywhere! We will come back! 💗💗

Recently went to San Diego for my Anniversary weekend with my wife and decided to stay at the Catamaran Resort. When we got to our room we found that the cabinet door to the minifridge area was partially disassembled and sitting out in the walkway. We then went to the restroom and found the toilet seat completely disconnected from the toilet. We contacted the front desk who said they would take care of it. We waited 45 minutes before calling the front desk again and being told they were sorry and would send someone promptly. After another 45 minutes (and us really having to use the restroom after our long drive) I physically went to the front desk to let them know that I had spent a lot of money for this reservation. They apologized and offered us $100 credit at the Hotel restaurant or room service (which we had no intention of using). Instead they offered half off one of our nights. The toilet was still not fixed when we left for dinner 20 minutes later. Later in the weekend their room service knocked at the door to do room service at 10am while we were still getting ready to go out. This felt early but ultimately it was understandable. However, after we left a few minutes later they never came back to bring new towels or anything until 5pm that evening when my wife were back in the room discussing dinner plans when they did not even knock but just let themselves in. It was an awkward exchange wherein we were reprimanded that we didn't have our "Do not disturb" door sign up. We expressed that we would just leave so they could turn over the room. When we got back to the room a few hours later after dinner we saw that nothing had been done. No new towels etc... The beds were also really hard and left me kind of sore in the mornings. Honestly, we paid WAY TOO MUCH money for the quality we recieved. Additionally, I get it's an industry standard but the "resort fees" are a scam to make the rooms appear cheaper at first glance online. They also charge an additional nightly parking fee on top of rooms, resort fees, and taxes. Even after they cut the cost of one of the nights in half it still felt overpriced. Honestly, I would probably recommend considering one of the other resorts in the area.

Christina B. Did an amazing job with my massage! She knew exactly how to work through my toughest areas that were the tightest. I didn’t have to say anything and she knew what to do. I usually walk away from a massage feeling like I still need my stress areas worked through. But not with Christina. Can’t recommend her enough!