DoubleTree by Hilton San Diego Hotel Circle

It was a great stay! We had no problems! The parking structure is pretty tight so I think that was the only con.

The rooms are very much in need of a refresh. Carpet, furniture and bathrooms are aged.

The rooms were nice. Shower needs updating

When I first arrived, I was unable to check in because there was a miscommunication between ******* and the hotel. Amber the girl at the front desk was very rude, did nothing to try and help. When I asked her for her manager, she said that she didn't need a manager to see what I see. She was so disrespectful. We were finally checked in and asked fro a room close to the elevator. Once we were all checked in the room with the bunk bed was super cool. Once the lights were off, we could hear the elevator come up and down all night. When I went downstairs I spoke to the manager Paulina. She asked why I didnt ask to be moved at night. I explained to her that I had a 6 and 8 year old and I wasn't going to move them in the middle of the night. She proceeded to get me 4 breakfast vouchers. The girl that was there was super sweet and nice. We checked out and headed home.

Great place to stay. Not to far from other venues around the city. Hotel is older and needs a face lift but gets the job done.

This was my first time at this hotel — I had a very nice girl, Abby, at the reception desk check me in — she asked if I would like to spend an additional $20.00 per night to have a room with a balcony. I said yes. When I saw my room, I literally started laughing when I saw the balcony — not even big enough to put a chair out there and only one person could even comfortably stand out there - not to mention, it’s just plain ugly (see photo). The bed was definitely comfortable enough but the comforter on the bed seemed to have a lot of lumps in it — luckily the mattress was fine. My sister and brother-in-law arrived later that day - I met them at check-in and they, too, were offered a room with a balcony for an additional $20 per day. They agreed. When they got to their room, however, this sign was on their balcony door (see photo) — Additionally, when we knew that our cousin had probably arrived at the hotel, my sister asked the hotel operator, or whoever answered the phone if they would connect her to his room - she used his name. She was asked, ‘What room is he in?’ She replied that she didn’t know yet what room he was in but she had his name. The operator refused to connect her to his room without knowing the room number. She then asked that person if she (the operator) would then please call him and tell him to call her — the operator refused to do that as well. My sister wrote about this when the hotel sent a “we hope you’re having a nice stay” email. I will give them credit, however — when we checked out, after mentioning the sign that shut them out of their balcony, they were told they wouldn’t be charged. And, later that day, they did get an actual phone call from the hotel apologizing for the operator’s exchange about our cousin with the promise to look into the situation. With so many hotel options, I hope they get some of that stuff straightened out as we all, cousin included, probably won’t be back.

Liked the remote location. Didn’t like the $30/day parking