I really like Hyatt hotels and have never had a poor experience until visiting this one. The only positive of the hotel is the location, you are in the Gaslamp district and are within walking distance of everything. The cons...this hotel needs to revisit their cleaning protocol, my room literally smelled like kitty litter. Honestly the entire hotel smelled funky and their method of covering it up with bleach was not helping. I did ask Guest Services to investigate the smell but their fix was bleach poured into my shower. I realize this hotel is pet friendly, however I have stayed in other pet friendly hotels and never had to deal with such a funk.