Yotel San Francisco Reviews

The hotel was remodeled recently and it looks nice. However my only concern is the location. It is next to the homeless area. Also they charge me for other fees that I was not expecting.

Hotel is accommodating, clean, nice ambiance. Good breakfast and friendly people.

I loooooove this hotel! Very nice staff. Very nice room. Limit space but new,clean,comfortable!

This may be the case in all of San Francisco, but there are many suspicious people hanging out around the hotel, which is a little scary.

On the first night of my stay, I found that there were homeless people downstairs, and people were drinking and making noise all night, so I couldn't sleep at all. After complaining to Ctrip, although I changed the room, I changed to a smaller room, directly facing the elevator, and suffered from insomnia again. I have stayed in the worst hotel in Ctrip! Small room, unsafe neighborhood

The location is in the urban area, but near the rescue station, there are a bunch of homeless people. It's very close to downtown, but it's a bit scary to go out. Hygiene: The sanitation is very clean, the eyes of boys ha Service: I think the service is okay, the front desk is very friendly, but cash is not allowed, credit cards and Apple Pay are acceptable. Facilities: There are ice water machines on each floor, which is already very convenient. If you want hot water, you must bring your own electric kettle or go to the second floor to find a way.

The breakfast/amenities along with the insane homeless situation outside leaved a lot more to be desired. The house keeping only showed up when we physically went around and asked for it.

I had the city room, and it was one of the most interesting hotel rooms I lived in. It was not big, but it had everything I needed and everything worked just fine.

A nice hotel overall! Rooms were a bit on the smaller side and the area wasn't safe after dark, but with planning, it doesn't pose an issue. The windows in my room didn't open, which made me a bit sad. The bed was very comfortable. The pillows were a bit too large/stiff though. I only realized there was free coffee on the third or so day of my stay, but there's a full coffee station, which is nice. The lobby music is played in the common areas which made working there a bit more difficult. There's also private phone rooms; I didn't check if the music was there as well.

The place itself is amazing very pretty, the staff is absolutely amazing always listening. The gym is small but enough, the room was very nice,only the side of the bed was very dirty on the floor. The streets are loud but it’s San Francisco and the hotel knows how to deal with it. Thank you

I loved the windows and light in my room. I had to work from the room all week and it made it very pleasant. BUT because I was there for a week I was disappointed that there was not a place to unpack into. There were a few hangers but no shelves or drawers. The rooms was large and had plenty of space for that. Or even the use of hooks. Also there were two days when the croissants were stale one day they were actually HARD. I look forward to coming back and hopefully the restaurant will be open.

It was a cool place and kept up well. Be aware for all the extra charges you get assessed with just to stay in a room. They should tell you when booking. Now...the neighborhood is a total trip! Especially at night. People are selling *****, alcohol, clothes, toilet paper, etc. in a pop up market across the street from the hotel EVERY night! There is poo all over the streets day and night so watch where you are walking. Not sure who picked the location for the hotel but they need to be fired.

Good hotel with nice creative rooms and amenities for traveling for work, this is not a knock on hotel, just the city has let this area go so bad it makes for not wanting to go out of hotel after dark. Hopefully city helps good businesses like this keep people employed by maintaining the area around to a healthier and less dangerous area

The good: The rooms are very small, yet modern and nice. The staff is very helpful, friendly, and accommodating. The room was as clean as could be for a hotel. I loved the lighting and mirrors in the room. The rooms are only accessible from inside the building and there’s onsite security so it’s safer than the hotels with doors that lead to the streets. The bad: It is in a ROUGH neighborhood- very homeless heavy. I know SF is known for its homeless problem but it was borderline laughable (not in a funny way) about how many homeless line the corners where this hotel is located. At one point while waiting for an Uber- a security guard told me it wasn’t safe to wait outside. It is a bit noisy BUT this will be the case at any hotel in the heart of SF. No microwave or refrigerator in the rooms. My ONLY reason for giving 4 instead of 5 stars is due to the area/homeless- which is not the Hotel’s fault. There’s nothing they can do about that. But if I was a female traveling alone or if I planned on walking from destination to destination I would definitely reconsider.