San Francisco Marriott Union Square Reviews
San Francisco Marriott Union Square
480 Sutter St, San Francisco, United StatesView Hotel Details
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1 night
San Francisco Marriott Union Square Guest Reviews
4.5/5
Great
51 review
Verified reviewsLocation4.7
Amenities4.3
Service4.5
Cleanliness4.6
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All Reviews(51)
Positive reviews(50)
Reviews with photos/video(9)
Awesome stay(9)
Great service(8)
Clean and tidy(7)
Awesome rooms(6)
Negative reviews(1)
Valim
King Room
Stayed in May 2024
Business travelers
7 review
Posted on Jun 9, 2024
Location of the hotel is great - SFO downtown.
Hotel staff service - average and not exactly willing to do any extra mile.
Room is spacious but design could be better improved to be more modern.
Response from Property: We are glad that you enjoyed your stay. Thank you for choosing our hotel!
Gillian Lin
King Room
Stayed in Mar 2024
Couples
1 review
Great
Posted on Mar 26, 2024
Convenient location, however if taking BART , walking from Powell station to hotel is an upslope. We had 3 luggage with us, even that it's a short walk, can be challenging. Food from bin480 is pretty good, we used our daily $30 credit there.
Response from Property: We are glad that you enjoyed your stay. Thank you for choosing our hotel!
Genaro
King Room
Stayed in Apr 2024
Family
40 review
Very Good
Posted on May 4, 2024
Nice and convenient across the Philippines consulate we came for a party so we just crossed the street. Friendly staff and clean rooms
Response from Property: We are glad that you enjoyed your stay. Thank you for choosing our hotel!
Sweetfeetjaded
King Room
Stayed in Apr 2024
Solo travelers
5 review
Very Good
Posted on Apr 18, 2024
Great location right smack in the middle of SF. There’s a Walgreens diagonally opposite, so that helps 👌
Response from Property: We are glad that you enjoyed your stay. Thank you for choosing our hotel!
Guest User
King Room
Stayed in Nov 2023
Family
2 review
Posted on Dec 22, 2023
Our bedsheet is not changed when we first checked in and theres a mandatory additional $29 USD “destination fee” per day which is not stated in the booking. The location is great, right next to union square. Breakfast is very basic, can be better for Marriott standard.
Response from Property: We sincerely apologize for the inconvenience you experienced during your stay. It is our priority to provide a comfortable and transparent experience for all our guests. Your feedback will be shared with our team for improvement. We appreciate your valuable input and hope to have the opportunity to make it right on your next visit.
Guest User
Two Double Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 29, 2024
Good location and excellent service!
Response from Property: We are glad that you enjoyed your stay. Thank you for choosing our hotel!
Jiggly
King Room
Stayed in Sep 2023
Couples
2 review
Outstanding
Posted on Sep 14, 2023
very friendly staffs, clean room
Fah159
Two Double Room
Stayed in Apr 2022
Family
20 review
Great
Posted on Apr 19, 2022
Nice location, easy to walk around city.
Natalia Kovyrkina
two double Room with City or Bay View
Stayed in Nov 2021
Family
1 review
Posted on Nov 28, 2021
Everything was perfect but the only thing I was so disappointed that we found our room so dirty after check in even after 2 days nobody come to clean. But the stuff in the reception are amazing so helpful and friendly.
Steven Matthew
Deluxe Room
Stayed in Jul 2022
Family
2 review
Outstanding
Posted on Jul 20, 2022
Great stay..
kylie
Deluxe Room
Stayed in Jul 2021
Family
16 review
Outstanding
Posted on Jul 24, 2021
Great hetol. I recommend this hotel.
Guest User
King Room
Stayed in Mar 2022
Business travelers
33 review
Amazing
Posted on May 14, 2022
Loved it
禮服幪面俠
two double Room with City or Bay View
Stayed in Jun 2024
Family
37 review
Outstanding
Posted on Jun 24, 2024
The hotel is a good chain brand hotel. The location is very good, the transportation is convenient and safe, and there are many restaurant options nearby. The receptionist at the front desk was very helpful. The bed in the room was very comfortable and clean. The bath supplies were also very good.
Original TextTranslated by Google
Response from Property: We are glad that you enjoyed your stay. Thank you for choosing our hotel!
Guest User
Two Double Room
Stayed in Apr 2024
Family
16 review
Outstanding
Posted on Apr 15, 2024
The room was clean and hygienic, with beautiful views of the sea. The lobby attendant was warm and thoughtful, and provided guidance on nearby sightseeing spots. The free Ding Ding bus ticket was just right for me to experience the ride from the hotel entrance to Fisherman's Wharf. So I stayed here again.
Original TextTranslated by Google
Response from Property: We are glad that you enjoyed your stay. Thank you for choosing our hotel!
Anonymous User
Junior Corner 2 Double Suite
Stayed in Jun 2024
Family
13 review
Outstanding
Posted on Jun 25, 2024
The hotel is pretty good, with large rooms and nice views. It's close to Chinatown. It's very convenient to take an Uber when bringing children here. The US dollars paid at the store can be used to offset the meal cost.
Original TextTranslated by Google
Response from Property: We are glad that you enjoyed your stay. Thank you for choosing our hotel!
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