Grand Hyatt San Francisco Union Square Reviews

I have stayed at room 1620, AC is too noisy and not working properly. There is also some sound with fire dedicator which should be inspected! Another point during mu booking I have put comment that possibility of having window opening option, during check in I have asked specifically for it, I was confirmed that window of 1620 opens slightly, unfortunately it didn’t!

very friendly staffs, clean room, nice city view

The hotel is located next to Union Square, which is a relatively safe location. The hotel staff are courteous and the service is first-rate. The rooms are clean and tidy, and there is drinking water. However, you can hear squeaking noises when the wind is strong in the morning.

After experiencing the epidemic, Union Square has changed a lot now. Many nearby shops have closed and it still has not returned to normal. But returning to the Grand Hyatt is still the same as before, it feels very much like home and feels 100% safe!

Very convenient, you can park next door, the breakfast is good, and they also gave me a charging head.

The sound insulation is very poor, you can actually hear the people talking next door at night, and the air conditioner makes a loud noise, disturbing your dreams. The ceiling would rattle when it was windy at night, which made people feel uncomfortable! The receptionist's attitude was extremely unfriendly which night I stayed! Others are fine.

The air conditioning pipes in the hotel room were too noisy. Even when the air conditioner was turned off, there was still a whirring sound. The maintenance engineer came to check and told me directly that it couldn't be fixed, saying that all rooms were the same. The most critical problem was that my colleague who lived in another room said that the air conditioning pipes in his room had no noise at all! Then at my insistence, we changed to another room, but there was still a very loud noise! ​​It was so noisy that I couldn't sleep well all night!

After checkout, you need to pay an additional 35USD city construction fee.

It's pretty good. It's a well-established hotel. It's safe and won't cause any surprises. The price/performance ratio is good.

A very high-end hotel. I stayed here for a week and had a great experience! The hotel's breakfast is also delicious and the service is very considerate.

It's quite decent, and the location is very good, right in Union Square. The price is okay in San Francisco. After all, hotels in San Francisco are not cheap.

Stayed in San Francisco on a business trip on February 2024. The hotel environment and hygiene were average, nothing special but basically satisfactory. The breakfast service was warm and considerate, and overall it was a pleasant stay.

The location is good and clean. It's the best hotel for a business trip.

Asians have a very bad service attitude. They have no sense of service and are indifferent to people.