We absolutely LOVE the Handlery! The two biggest reasons are the balcony city view room we stay in. Very rare in SF. And another reason? John Handlery, himself! Oh my goodness, what a friendly and kind man. First time we stayed there he saw me online somewhere and next thing you know, he had champagne for us waiting in our balcony room! Next time, I can’t remember how he knew we were staying again, but as we were checking in, the front desk clerk was explaining how the room assigned room had some plumbing issues, so asked if we’d mind staying directly above it in 566. At the same time I looked over and John Handlery was briskly walking over apologizing. I couldn’t believe it! He knew who we were! Now THAT’s service! Wonderful. I just booked another balcony room for July. I specified we REALLY wanted another city view balcony. 566 was fine! Whichever room is like the last two we stayed in with a view right down the street across from the hotel. Thank you once again! I hope John Handlery sees this and knows how impressed we are with him as a hotel owner. We look forward to our stay in July. Aside from the balcony, the oversized Premier King is a perfect room. P.S. They didn’t have the last date we stayed available, so I clicked on 2023. It was really 2018, though. :)