Phoenix Hotel

"Any city that doesn't have a Tenderloin isn't a city at all." This place is fantastic. It is effortlessly cool. Phoenix Hotel is laden with epic music history, incredibly comfortable beds, but the best part is the staff. I can't say enough about how great the staff are - helpful, knowledgeable, kind, and an endless resource for good advice. Highly recommend this place and we will be returning.

Great, friendly, helpful staff and very chill grounds make this a good destination for most travelers. As with most hotel/motels of a certain age, sounds can travel decently room to room, but with some ear plugs it's not a problem. Pool area is safe and well located. Didn't try the restaurant/bar but the filtered water is an unexpected (free) plus.

Staff were super friendly and the hotel has a cool vibe. I also enjoyed my burger and fries at their restaurant. My room was a bit dirty and I was not too sure I was comfortable with the blood stains on my shower curtain and on my bed.

The coolest hotel I've ever stayed in - and i've been to Palm Springs! The rock n roll aesthetic was enjoyable. I felt safe, comfortable. Next time I return to SF, The Phoenix will be on my list of potential places to stay.

Safe, clean, and laid back, with great parking and convenient amenities. I’ll stay again and again

Despite it's location in the heart of the Tenderloin, I absolutely loved staying here; the vibe of the hotel, accommodations was groovy and really appealing. The restaurant was very swanky and the menu was delicious. I absolutely would stay here again the next time I'm in SF!

It was my partner's birthday and he wanted to go to SF for his bday this year. This hotel was highly recommended by several friends, so I am assuming I had a one-off experience. When we arrived, the person working the front desk wouldn't look at or respond to my partner who was being friendly (e.g. intentionally not responding to my partner asking 'how has your day been?'). The rest of check in was so tense and awkward...so strange and unprofessional for someone to do that, especially at a front desk in hospitality. Would love to know what my partner did to warrant such iciness on his birthday, no less. The pool was warm (87 degrees we were told), which felt good, but it also felt funky (really slick floors, really itchy when I got out, like maybe the chlorine levels are off). Didn't see any pool towels available; probably could have asked the front desk but given how unfriendly he was,so opted to use the small bath towels from the room. It was extremely loud in the streets around the hotel (sirens, people screaming, revving cars - think Beau is Afraid) so bring some ear plugs. I didn't sleep at all. The parking on site was great, beds are comfy, rooms are cute but sp**** (e.g. no mini fridge). The front desk staff that checked us out were very warm and gracious. Wish they were there to check us in, might have set a different tone for our lil birthday getaway.

Staff was polite, respectful, cool to talk to, & went above and beyond to make sure that we were comfortable in SF. Sometimes, there are a couple of strange people around the parking lot but no one broke into our car & the Uber drivers were able to easily find us when needed. I can see us coming back here in the near future!

Loved the hotel. All the staff were very friendly and welcoming. The area around the hotel is full of homeless and very dirty but I liked the staff so much I will be staying here again.