La Quinta Inn & Suites by Wyndham San Jose Airport

Room was spacious and comfortable. Everyone was wonderful as far as staff went. Originally gave a key to the wrong room but fixed it by coming to us so that was nice. Breakfast was just okay. Was hoping for a little bit better since we paid a little more for the room hoping to be able to eat there before we left each day for tournaments. We opted not to have our room cleaned every day but they did bring us fresh towels when asked. We had heard there were some smashing grabs in the area so we took no chances and basically took everything in but the parking lot did appear well lit and safe.

A lot more than what meets the eye when you first pull in! Rooms were very spacious, breakfast was ok except they didn't have the waffle machine working that was sitting on there on the counter, which was kind of big bummer. They also have a full bar but it was closed for whatever reason and not stocked at all. The breakfast and bar were the main reasons we booked this hotel too. Oh and one last thing, someone at the front desk apparently "accidentally" set off the FIRE ALARM in the entire hotel. At about 1:30AM the fire alarm sirens started blaring. I didn't smell smoke and didn't see or hear any panic when I went outside. I came out of our room and looked down the hallways and there was NO ONE to be found... Searched around (all while deafening sirens are blaring right outside our door) at 1AM and all of a sudden, after about 5 or so minutes of frantically trying to find a fire or anything, the sirens stopped. Extremely confused and also a bit irritated at 2am, we called the front desk after not hearing anything from anyone about if we were in danger or not. They answered finally and we told them that the fire alarm had been going off... The front desk person said "Yes, we know, we took care of it." Like it's a normal occurrence and we should've known I guess... So, confused again, we asked "Sooo, was it just an accident?" And all they replied with was "Yes." Without so much as an apology. And that was that So, be prepared, if staying here, that might happen! Just forewarning. 🤷

Nice staff

Good service

My room was clean and had more than enough space for one traveler. And, it was cleaned without me asking, which was a plus, I guess. Some of the staff in the lobby were not so friendly or attentive. The restaurant was closed the day I arrived and was told it would be open the following day, but it was not. The coffeemaker in my room did not work, and neither did the TV remote. When I brought this to the attention of the staff, they didn't seem too eager to remedy the situation. I chose this hotel because it was less expensive than other hotels near the airport, but I would not stay here again.

Very helpful staff.

Great location, great price and excellent property.