Holiday Inn San Jose-Silicon Valley, an IHG Hotel Guest Reviews
4.2/5
Very Good
117 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(117)
Positive reviews(13)
Reviews with photos/video(2)
Negative reviews(4)
Liwenjunjun
Standard Room
Stayed in Nov 2023
Business travelers
1 review
2.0/5
Posted on Nov 15, 2023
As a IHG diamond elite member this is for sure the worst hotel. Stayed for 3 days with no housekeeping been done( I even asked for housing keeping before heading out but still not attended) internet connection was bad. I cannot imagine ever staying here again.
Kenshinsgirl
Standard Room
Stayed in May 2023
Travel with friends
2 review
4.5/5
Great
Posted on May 7, 2023
Very nice spot! Had one loud night from the neighbors but besides that, a very clean, accessible place to stay near the airport. Would rebook!
Edna
Standard Queen Room
Stayed in Sep 2023
Solo travelers
1 review
2.2/5
Posted on Oct 12, 2023
Will book again when in the area
Guest User
Executive King Room with Sofa Bed
Stayed in Aug 2022
Business travelers
19 review
3.7/5
Posted on Aug 16, 2022
Except Lobby and ground floor facilities, everything in the bedroom is incredible old and fragile.
Kaihe
Standard Two Double Room
Stayed in Apr 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 2, 2022
I stay here every time I visit San Jose. It’s very nice and clean. Customer service is awesome!!
craig
Deluxe King Room
Stayed in Nov 2021
Couples
1 review
2.5/5
Posted on Nov 20, 2021
On the site I paid for a deluxe king in the pictures for the booking there was pictures of a jacuzzi tub when I asked about this I was told there were no jacuzzi tubs in the hotel at all I was told it was a third party issue that they use fake photos. But to me that comes off as false advertising they are making money off of false photos
Yavuz Zaman
Standard Two Double Room
Stayed in Jun 2022
Family
10 review
4.0/5
Very Good
Posted on Jul 11, 2022
Nice place to stay
Thanks
Guest User
Standard King Room
Stayed in Jan 2024
Business travelers
48 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Not bad, colleagues like it very much
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Guest User
Standard Two Double Room
Stayed in Jun 2022
Business travelers
8 review
2.0/5
Posted on Jun 7, 2022
One of the worst hotels in Silicon Valley, the toilets are obviously stained, and the bathroom countertops have live bugs, completely not up to IHG standards. When you check out, the Indians at the front desk can make you mad, and you can't type the bill, and you take it for granted.