Verified traveler
March 7, 2023
The location is great, the rooms are big, but there are a few areas that really lack attention. It would really help elevate the property to invest in quality, clean, and stain-free sheets and bedding. Also, the lack of urgency, lack of proactive attention really makes every one of the restaurant staff look disinterested and lazy. They spend more time on their phones than checking on tables, they don't come ask if you want refills, they don't prepare the bill in advance so when you ask to pay you don't spend another 15 mins waiting for the check. They just don't understand how customer service works. I mean, they barely mumble back to you and hardly every speak back to you in a confident tone. All of this makes the restaurant fall flat and makes it feel being there's more of a bother than a joy.