Hotels in San Juan

"Room is clean, AC remote is not available and comfort room can be used by 2 occupied rooms, (kinda hassle). The bidet is leaking and making the floor always wet and slippery. Food is tasty. Staffs are good."

"Everything was fine from service to resort itself but the parking experience was terrible. They lack advance planning since we booked on peak days. They lack communication in handling guest to make sure all staying guest have a parking space."

"Resort was lovely & nice & the room was comfortable..Clean Room & Good service..All staffs qwre friendly & polite..Will recommend this Resort to friends..!"

"For the price you’d think you’ll have access to basic toiletries and drinking water. But no, i had a toothbrush witb really awful tasting toothpaste and a very very veeeeery small soap.  I guess it’s fine but i’d appreciate it if that info was said somewhere that toiletries are not included"

"Nice clean , comfortable, bright , minimal room . Set in spacious garden . Friendly , helpful staff .  Recommender"

"My wife and I stayed at Awesome hotel for a few nights and were very impressed, great hotel with exceptional service. Loved the look and feel of the hotel which is located north end of Urbiztondo beach only a few minutes walk along the beach to all the cafes, restaurants etc. The room was excellent, nice amount of room, with quality from the TV, the bathroom and washing supplies (they use paraben free bath gel etc). We had a room overlooking the pool and ocean view which was lovely. Shaina at reception checked us in and out and did a fantastic job, very efficient and friendly service. A couple of points for feedback - The pool was not accessible as they had some work being done, it would have been good to know this before booking. The gym is excellent, and big with all the equipment and weights you need. the only downside is, that it's located in the basement area and is a little dark, brigher lighting would have been better."

"Went with my bf and with other couple (our friends) and everything is nice except that the AC can't cool the whole room, thus the presence of an e-fan inside the room. No telephone or hair dryer in the room unlike what's showed here but with complementary towels and soap. The receptionist acknowledged our feedback on our checkout and we are happy! Will for sure come back"

"The location is a good spot as it a walking distance to the famous spots in elyu. However, it seems that the owner and the housekeeper has a miscommunication about our stay at the hotel. I hope they could have at least aligned system when it comes to the booking being made thru a third party."