Overall, not horrible.. hotel is self service. There is not any staff on site to assist.. so if you need anything in advance be sure to ask for it.. I asked for a handicap room as my partner is in a wheelchair. When we arrived the room we were assigned was not wheelchair accessible and he could not get into the bathroom. We sent an email and the next morning they rooms. I did however put this in my request prior to booking. But wasn’t really a big deal as they were able to change the room quickly. The hotel cleanliness is not so good. Floors and bed sheets dirty and horrible smell in the rooms and hall ways. No safe, no mini fridge. Hotel was accessible with an elevator. You self service getting in and out of the building and room via a code that is provided to you 1 hour before checkin via your email. Overall this wasn’t a bad place for a quick and affordable stay in San Juan. If you have a car, parking is just a short walk right outside the building to the right at an old abandoned hotel ($12) a day. Staying in this hotel is similar to a hostel but you get your own room. Booking said breakfast was included but I never saw anywhere in the hotel where breakfast was provided.. cute coffee shop next door, walkable to the beach and Hilton resort where you can enjoy their bar and little shopping plaza. Piola pizza around the corner is sooooo good (ate there three times, and the two waitresses were sooo nice). The beach is a short walk down the road. If your not picky, I say book!