Dreams Hotel Puerto Rico

The pesticide in the room was so strong, my nose bled.

Place was okay. Hardly any parking.

I didn't realize there wasn't an elevator. Keep that in mind if you have a lot of heavy luggage. Our room was the third floor and we climbed two flights of stairs. The staff is often not at the desk (they were there 1/3 times we went down. We only stayed for one night). There is a sign that says to call them but we do not have cell service in the USA. We had to get our taxi driver to call them when we went to pick up our luggage and it took them over 10 mins to arrive while we were holding our taxi. When we first arrived, it was late at night, and there was no one at the desk. We were completely stuck. Fortunately they did eventually come but there was no way to reach them if they hadn't been around. They couldn't find our name since their booking notes were handwritten and cursive. Luckily we found our own names upside down and had to point it out a few times. We were only there for one night, but that was a lot of stress for one night and one morning. Some notes about the room: - when you shower, the whole bathroom floor gets soaking wet. - the windows are frosted so you get natural light but no view. - the tap in the bathroom is a push-tap that slowly turns itself off. There is a sink you can use in the lounge area but the hot tap didn't work (nothing came out when turned).

Staff is very friendly and helpful.

The room didn’t smell right. (Mold)

Good staff. The room was clean. The AC wasn't working at first but they fixed it. Good value to just have a bed to sleep in and explore San Juan. I'll definitely book again.