I was very disappointed to find out that the beach club services and restaurants were not available at the beach. Instead they were moved into the hotel and there is no active waiter services, seating, drinks or any amenities at the beach area. I didn’t find this out until I arrived at the property but it turns out they had sent me an email shortly after booking. It looked like spam mail so I ignored it. The Travelocity photos still advertised these facilities so it never crossed my mind that they would be closed. Honestly the convenience of these facilities were the reason I came back to Fiesta for the 2nd time.
Fiesta tries to make up for the absence of beach facilities by paying for a scuba expedition for your party. Great expedition but still didn’t make up for the missing amenities at the beach.
They also say that the beach is still accessible but the pier is not so beginner snorkels don’t enjoy the safety of the pier access. Several pier staircases are broken.
Also, in comparing this property to the 2018 version I enjoyed, it has severely dilapidated quite a bit. The face of the building looks run down, the pool has mildew build up and several missing or broken tiles. My son cut open the bottom of his foot due to a sharp broken tile on the pool floor. They provided first aid, sent him with 2 bandaids, said they would change the dressing of his wound the next day but never did. This really hindered our expedition plans because my son was in pain
I won’t be back.