Nayara Alto Atacama

Location superb Staff outstanding, and always willing to go the extra mile. Allowed late check out for no additional fee to use the facilities, so long as we exited our room Offered trips were excellent and value for money

This is an absolutely beautiful hotel outside San Pedro de Atacama. The guest service was excellent, led by Susana, the Guest Relations Manager. The rooms were lovely- very comfortable beds, great showers . lovely views. We chose the complete experience so all meals and all tours were included. The food was great. This is a perfect place to go when traveling as a family who enjoy different acvity levels. The hotel accommodated that perfectly. The guides for all the different levels of excursions were excellent, including Joel (who was a great guide and very calm and helpful in cleaning up cuts and bruises when one of us tripped), Fernando and Carolina (who led some of the more difficult hikes for the young adults in our group) and Alexis (who took care of those of us in the more easy-going category). This is great place to visit in the Fall - the temperatures are mild during the day (but cold if you choose to go to 14,000 feet to see the geysers) and cool at night. We had four days of sunshine and the resort was not crowded (until a large tour group arrived but the hotel made sure that the crowd did not interfere with the individual guests).

Can’t fault it. Great hotel, excellent service and delicious food. Would highly recommend it. Best hotel since honeymoon 29 years ago!

After visiting the Nayara property in Costa Rica, I knew a stay at Nayara Alto Atacama would be equally sensational and amazing…and it was! My husband and I flew into Calama and were immediately greeted by our transport driver at the arrivals hall. We were given water bottles for the hour and 15 minute drive to the resort, which was a nice touch. The drive might feel a little long, but the views are magnificent. Upon arriving at the resort, we were immediately greeted by Susana and were given a welcome drink. We were also starving and were immediately offered the bar menu so we could order something to eat. Side note: the prosciutto pizza was amazing! While eating Maria came over from the excursion desk and thoroughly explained all of our options and immediately booked each excursion for the duration of our stay. We chose the full experience, which includes all food, drinks (with the exception of premium wines and liquors), and excursions. I would absolutely recommend going this route as it was nice not having to think about laying out additional money for food/drinks and activities while there. Speaking of food…every single meal we ate was exceptional. All the ingredients were extremely fresh and the chef was innovative with coming up with different meal options each day. Some of our favorites were all the different soups they offered, the potato side dishes, the braised beef, several salmon dishes, and the BBQ night. All of the excursions, including the astronomy night were top tier and each of our guides were informative, personable, and helpful, especially Carlos, Rudolfo, and Fabiola. We did the Rainbow Valley Hike, the Ckamur Sunset Hike, Atacama Salt Flats, and the Pacana Monks. The beauty of the natural landscape and the wildlife were phenomenal, especially during the Salt Flat and Pacana Monk excursions. We stayed in a Tilo Suite Room and the room was made up twice a day was also extremely clean. We enjoyed sitting out on our balcony on the day bed staring at the beauty of the desert. Nayara may not be one of the biggest 5 star brands, but they operate a flawless operation and we will continue to visit their properties as you’re guaranteed a 5 star experience!

This resort is about an hour and a half from the airport in Calama. It has a beautiful location outside of San Pedro and the grounds and facilities are excellent. It is rated as a 5 star resort, and it is. Our garden room was wonderful: large, well furnished and comfortable. It had an outside covered patio with a large built in bed to lounge on. We used in several times and just relaxed and admired the grounds. The included breakfast was excellent: many choices and the quality great. The property has several pools to choose from and an interesting outdoor rock and mineral museum. There are also llamas on the property. And uniquely to this resort, it has an astronomy viewing platform set up on a modest hill. There are installed loungers to use for viewing and they have a 20" Newtonian telescope. We were fortunate that we had a clear night for viewing and the guide did an excellent job of explaining several objects. We were particularly impressed with the sight of the Large Magellanic Cloud and surprised at how large it is! The resort offers many excursions to the numerous geological features in the area and this is the major reason to visit the Atacama. The tours were all well organized and the guides excellent. Our favorite was to the high Atacama where we crossed the crest at about 16,000 feet and viewed ranges of volcanos. The lunch the guides prepared for us on this all day trip was great, and we had wine and beer too. All of the services at the resort were excellent-from check-in, excursions, restaurant and maid service. We would definitely go again.

Amazing! Kudos to Rosario, who made us feel like we were Kings and Queens. She was superb, and what a great idea to have her there to greet everyone throughout the day. And kudos to Klauss, David, Joaquin the driver, Claudio and Anita the tour guides, as well as Alex who took us on a spectacular bike tour, and Diego, Rachel, Antuan and Gino the waiters! Every aspect of the stay was unforgettable, the clearly have it down pat how to treat guests.