Hotel Palacio de Aiete Reviews

The hotel is located about 15-20 min walk to the center of San Sebastian. Staff are kind and extremely helpful. Cleanliness was good. Restaurant was surprisingly very good in the lobby. stayed there for 5nights and 6 days was well worth it. The price was quite expensive for what i paid but it was during the film festival so was well worth it. would certainly stay here on my way back to San Sebastian Wonderful knowledgeable staff who are genuinely helpful

The room is large, clean, comfortable and beautiful. The service is friendly. The car is parked right in front of the hotel, and there are many parking spaces. It is about 2 kilometers away from Shell Beach, which is not far, but it is a bit tiring to go up and down the mountain.

Good quality price Friendly staff Super Clean Hotel well put

Phenomenal! The friendliest reception guy can't be. There is good parking and you can walk to the center, it takes about 20 minutes. We found breakfast very expensive.

Very clean hotel, smiling, pleasant staff. Cafeteria in the hotel lobby which offers an alternative to the hotel buffet. Alright. Only small downside: no French TV channel.

The hotel room is very large, clean and well-organized, and you can even choose from a variety of pillows, which is very considerate! The staff speaks English very fluently and takes the initiative to introduce different attractions. They are very friendly and polite! The hotel is far away from the old town, but there is a bus station nearby. It takes about 15 minutes to get there by bus. 👍🏻👍🏻👍🏻👍🏻👍🏻Highly recommend this hotel! 😃

Very friendly, very good treatment, and an ideal and spectacular place to be in tranquility and well cared for. We will be back.

Everything was very nice, staff friendly

The area where the hotel is located is a residential area, so there is no many options for dinning as such not many options for transportation if you are going to the city center and tourist attractions, only option is to take a cab

Hotel told me (twice) that I had no booking so I made a second one and then they charged me for both. Staff service poor and manager would not meet with me to discuss. Also came back to room one afternoon and room door left wide open by housekeeping who never came back.

This is a nice hotel. Good price, big room. Staff was friendly and helpful. It's about a 10 minute taxi ride to the main attractions.

Nice to be away from the madding crowd. Very relaxing stay. Lovely staff

Stayed here before. Needed to change my room and staff were very helpful and efficient about it. Main breakfast room a little expensive but good food. There is a nice cafe/bar in the reception where you can get a good snack if you want a lighter breakfast

It's in a quiet locale. The room was decent sized and provided robes and slippers. However the toiletries are lacking in quality (single gel for shower, bath and hair?!) The toilet paper comes in single sheets. They don't have all the pillows when you ask for them and the wifi is atrocious.