Gipuzkoa Plaza, 11, San Sebastian, Basque Country, 20004, SpainView Hotel Details
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Room Mate Gorka Guest Reviews
4.6/5
Great
46 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(46)
Positive reviews(44)
Reviews with photos/video(6)
Negative reviews(2)
Anonymous User
Standard Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Had a lovely time!
Response from Property: Dear guest, Thank you so much for sharing your experience at Room Mate Gorka. We are happy to know that you have a wonderful stay with us and we really hope to be able to welcoming you back at your home away from home in San Sebastian. Best regards, Sophie ValensiFront desk manager
Guest User
Standard Room
Stayed in Aug 2022
Couples
2 review
5.0/5
Outstanding
Posted on Aug 24, 2022
Great hotel and great service
Response from Property: Thank you very much for your feedback! Best wishes
Guest User
Standard Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 30, 2024
The transportation is very convenient. Airport Route 21 and Route 20 are both at the door of the hotel. There are many buses nearby, making travel convenient. The front desk is mini but very welcoming. The restaurant is not big underground. The surrounding environment is beautiful, and Sanse is the same everywhere. It is a first-class tourist attraction.
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Response from Property: Dear guest, Thank you so much for sharing your experience at Room Mate Gorka. We are happy to know that you have a wonderful stay with us and we really hope to be able to welcoming you back at your home away from home in San Sebastian. Best regards, Sophie ValensiFront desk manager
Guest User
Standard Room
Stayed in Nov 2023
Business travelers
36 review
5.0/5
Outstanding
Posted on Dec 1, 2023
The decoration of the hotel is very bright, the rooms are large, and the bathroom is also large and has separate dry and wet rooms. It is very close to the seaside and the old town, and it is only a few hundred meters walk to go out to eat.
A very satisfying stay.
Original TextTranslated by Google
Response from Property: Dear Guest, First of all, we want to thank you for sharing your experience at Room Mate Gorka. We are really happy to know that you enjoyed your stay with us and we really hope to be able to welcoming you back at your home away from home in San Sebastian. Best regards, Sophie Valensi Front desk manager
OlgaK
Executive Room
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Wonderful hotel! Very convenient location. The staff is friendly, the girl at the reception Kati explained everything, where everything is. The room is very clean! If we come again, we will definitely stay in this hotel.
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Response from Property: Dear Olga, Fitst of all, we want to thank you for sharing your experience at Room Mate Gorka. We are happy to know that you enjoyed your stay with us and we really hope to be able to welcoming you back at your home away from home in San Sebastian. Best regards, Sophie Valensi Front desk manager
Guest User
Standard Room
Stayed in Nov 2023
Business travelers
41 review
5.0/5
Outstanding
Posted on Dec 8, 2023
Great experience
Original TextTranslated by Google
Response from Property: Dear Guest, First of all, we want to thank you for sharing your experience at Room Mate Gorka. We are really happy to know that you enjoyed your stay with us and we really hope to be able to welcoming you back at your home away from home in San Sebastian. Best regards, Sophie Valensi Front desk manager
Humberside1
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 4, 2024
Welcoming faces at the reception, check in was quick and smooth,site of the hotel was ideal with the local park across the road quite pretty with swans and other birds . Gardeners are busy with peace and quiet. The old town was always worth a visit. The white sandy beach with the blue skies and the glowing sunset was pretty. Not very keen on the food but there was variety but cannot beat the cheese cake( sorry no biscuity base!).
6/14
Response from Property: Dear Humberside, First of all, we want to thank you for sharing your experience at Room Mate Gorka. We are so happy to read that you find welcoming the staff; the whole team is always working to make guest feel like home. We really hope to be able to welcoming you back at your home away from home in San Sebastian. Best regards, Sophie Valensi Front desk manager
TimB929
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 27, 2024
Room Mate Gorka is a fantastic location for a holiday in San Sebastián. Our room was spectacular. Clean and spacious, with a lounge area and one& half baths. The staff was very friendly and helpful. The daily breakfast was just right and delicious. The is a top notch hotel!
6/7
Response from Property: Dear TimB929, Thank you so much for sharing your experience at Room Mate Gorka!! We are delighted to read that you enjoyed your stay with us and we really hope to be able to welcoming you back at your home away from home in San Sebastian. Best regards, Sophie Valensi Front Desk Manager
Jude61_11
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 18, 2024
We stayed here for a week. On arrival we were given a map and talked through the local area which was excellent. A lovely birthday cheesecake and 60th birthday note was in the room for my husband. The staff were all great and nothing was too much trouble. We booked room only as there are so many local places to eat. The only slight problem was the kettle shelf was too high for comfort when pouring into cups even for me at 5’8”
Response from Property: Dear Jude, First of all, we want to thank you for sharing your experience at Room Mate Gorka. We are so happu to read that you enjoyed your stay with us and we really hope to be able to welcoming you back at your home away from home in San Sebastian. Best regards, Sophie Valensi Front desk manager
Guest User
Stayed in Dec 2024
Couples
5.0/5
Outstanding
Posted on Dec 3, 2024
We stayed for 3 nights in a duplex room, which had a lounge and toilet downstairs and a bedroom and bathroom upstairs. The room was really clean and fresh with loads of space. We hardly had any noise from other rooms, and the only noise from outside was the semana grande fireworks (which was hardly surprising!) had a great sleep due to the very comfy bed and black out curtains. Location is ideal - right between old and new town. We were provided with a list of recommended pintxo bars which was very helpful as there are so many places to choose from! Beach towels were provided if requested. The only negative was that I had mentioned we were visiting San Sebastián for our 5th wedding anniversary and were slightly disappointed that this wasn’t acknowledged by the hotel at all, even a note would have been appreciated! Otherwise an excellent stay.
Guest User
Stayed in Nov 2024
Couples
3.0/5
Posted on Nov 25, 2024
Location was fantastic, within walking distance of La Concha Beach and the old town. That’s the thing about this hotel that I liked. Nice park in front of the hotel but there are also 2 bus stops right in front of the hotel. Really noisy right from the early morning to late at night. Sound proofing is bad; not only noise from the street, but also footsteps of guest(s) from the room(s) above, although fortunately the latter lasts only a few seconds each time for several times each night until the guest(s) upstairs settle down to bed. Surprised by the high rating and ranking in TripAdvisor. Room is tiny. Bath towels are on a rack above the toilet bowl which I find unpleasant. Didn’t like the papaya scented body lotion. Bottle of water is not sealed and I wasn’t confident enough to drink it - could well have been filled with tap water by housekeeping, who knows? Front desk staff are helpful and polite especially a lady named Kati Heino who was very prompt, warm and helpful. So in a nutshell, I liked the location and front desk staff. I didn’t like everything else. Considered if I would give this a 2 or 3 rating and decided, on account of the location and Kati, to give this a 3.
collegefield
Stayed in Oct 2024
Couples
3.0/5
Posted on Oct 25, 2024
This hotel was very well located with some great breakfast options either side of it in the form of cafes. We paid nearly €500 for two nights without breakfast included and sadly it wasn’t worth it. Plus points…. The staff were lovely The coffee machine in the room was great The bed was comfortable Good checkin and checkout times A nice breakfast Negatives…. They are very short staffed with big lines at checkin. The bathroom and toilet were totally open to the room so you’d better be close. Or get earplugs. Small rooms Overpriced for what you get compared to some other cities Things just not working right like safes, extraction fans, batteries etc. No views at all from some rooms just high windows. If you can get a deal I would say go but not for what we paid at mid week.
Response from Property: Dear collegefield, Thank you for sharing your experience at Room Mate Gorka. We’re delighted to hear that you enjoyed our location, the comfort of our beds, and the friendliness of our team. It’s also great to know that you found the nearby breakfast options convenient. We’re sorry to hear that certain aspects of your stay didn’t meet your expectations. We truly appreciate your feedback on room size and operational details; we’re continually working to ensure everything in our rooms functions smoothly. Regarding check-in, we’re taking steps to streamline this process and minimize wait times, especially during peak periods. We hope to have the pleasure of welcoming you back in the future and providing a stay that fully meets your expectations. Please feel free to reach out to us directly on your next visit—we’d be happy to assist in selecting a room that best suits your preferences. Best regards, Sophie Valensi Front desk manager
Relax796118
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 30, 2024
Great hotel in a very central location. On the door step of the old town, 5 minutes from Gros and a 10 minute walk from the central bus station. Great bar and a choice of two coffee shops right outside. Rooms were clean and spacious. Staff were helpful and even booked us a couple of restaurants at late notice when we had struggled to book direct.
Response from Property: Dear Relax796118, Thank you so much for sharing your experience at Room Mate Gorka!! We are delighted to read that you enjoyed your stay with us and we really hope to be able to welcoming you back at your home away from home in San Sebastian. Best regards, Sophie Valensi Front Desk Manager
littlemissT13
Stayed in Sep 2024
Couples
4.0/5
Very Good
Posted on Sep 26, 2024
A better location there cannot be. Room Mate Gorka is just 3min walk to the main shopping areas and Old Town. It is nice modern boutique hotel. Small issues however result in it not getting 5 stars - coffee machine in our two storey Executive Room wasn’t working (they changed it). Bedroom slippers were missing (they gave me two pairs when I asked), shampoo and conditioner pumps weren’t working the second day - finally managed to get it working after struggling with it for a good 20 mins Other than that, it was a lovely stay.
Response from Property: Dear littlemissT13, Thank you so much for sharing your experience at Room Mate Gorka. Your comments help us to improve our services day by day. We are happy to read you enjoyed our terrific location and the design of the hotel. We really hope to be able to welcoming you back at your home away from home in San Sebastian. Best regards, Sophie Valensi Front desk manager
Bezi
Stayed in Sep 2024
Couples
4.0/5
Very Good
Posted on Sep 14, 2024
Hotel is in a great location for both the old town and the new town. Good for public transport, the bus to San Sebastian airport is opposite the hotel. We didn't have breakfast there because there is a very good breakfast place a few doors down. The missing star is because they the room was unmade at 3pm. I suspect one person had to do the whole hotel.
Response from Property: Dear Bezi, Thank you so much for sharing your experience at Room Mate Gorka!! Your comments help us to improve our services day by day. We are happy to know that you enjoyed our terrific location, perfect to discover the city by walk. We really hope to be able to welcoming you back at your home away from home in San Sebastian. Best regards, Sophie Valensi Front desk manager