Guest User
September 29, 2023
Although our stay was in September, the weather was good with temperatures of 30ºC and the hotel displayed the swimming pool on its website, it was closed! The hotel is on the mountain about 6km from the city and without transport. We intended to have dinner every day at the hotel, because we were 2 couples over 65 years old and the access road to the city is poorly lit, has many curves and was under construction. Although there was a large dining room with many tables and chairs, we were unable to use them. We could only eat outside, which on 2 of the days was not viable, due to the wind, humidity and low temperatures. The employees flatly refused, rudely and impolitely, for us to eat inside. We were told that the tables were reserved, which was not true, because they were always unoccupied. We tried to speak to the hotel manager at reception, but apparently he wasn't there. It was a bad experience! We do not recommend!
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